HRIS & People Analytics Specialist-27569

Job Description

Job Description

Job Summary:

This role will be fully onsite in Grand Rapids, supporting global efforts
Occasional availability required to join calls in the evening to support international teams
 

Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders: IT, Finance, HRBP, Center of Excellences (CoEs), as well as internal teams.

• Workload management within area of responsibility.
• Collaborate with other HR Systems teams to implement and support consistent employee experience across geographies and practices through usage of HR Tools
• Executes the solutions for global systems audits for data accuracy and consistency
• Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information
• Master data maintenance, errors monitoring and handling,
• Creates and manages moderately complex reports on ad-hoc and regular basis
• Handling customer queries related to area of responsibility.
• Handles escalations for moderately complex employee queries
• Provides solutions to a wide-range of technical issues within HR systems and independently develops approach to solutions
• Partners with HR Consultants and HR Leaders to ensure correct data and process flows in HR systems
• Demonstrates independent technical proficiency and working knowledge of standard practices, procedures and systems
• Proactively analyzes HR systems and their operating processes and procedures, to identify inefficiencies and assess opportunities for improvement
• Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades
• Updates operating documentation and Knowledge Management articles for HR systems support.
• Plays a focal point role for specific HR systems sub- processesIndependently resolves moderately complex problems
• Takes part in projects of varied complexity, acting as project lead for selected areas

REQUIRED SKILLS:

• A minimum of 2 years of related experience
• Working knowledge and working experience in HRIS tools and People Analytics is required.
• Experience with SuccessFactors, Workday, SAP HR, ServiceNow, Visier and application support delivery from SSC is an additional benefit
• Experience with Digital Employee Experience, SaaS products and services is an additional benefit
• Experience with Data Mining, Predictive Analytics, Digital Employee Experience, SaaS products and services is an additional benefit
• Overall knowledge of Cloud technologies
• Have a strong customer focus
• A "driver" personality - constantly pushing toward clarity and delivery
• Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy, confidentiality and professionalism
• High level of attention to detail and accuracy
• Interacting with/leading cross-functional teams to achieve defined objectives through consulting and positive interaction with culturally diverse team members, external partners and clients
• Good time management - which allows you to manage your own time and meet tight deadlines even under time pressure;
• Strong organization skills and ability to effectively prioritize
• Ability to collect, analyze and translate the HR business needs into application functionalities and other way: HRIS functionalities into HR business language
• Good communication skills
• Ability to solve problems and challenge status-qou
• Strong work ethic and ability to work flexible hours based on needs
• Ability to work independently with minimal supervision
• Analytical skills
• Business English
• MS Office - intermediate level