Senior Manager, Program Delivery and Implementation

Role Description

Senior Managers are high-agency leadership roles for senior learning operators who thrive in complex, live environments. They take responsibility for:

• Propagating delivery fidelity
• Staff and student outcomes
• Retention and impact success at scale

A Senior Manager combines live presence and authority with deep fluency in systems, data, contractual obligations, and workflows, enabling them to orchestrate complex programs in real time while maintaining north-stars and coherence behind the scenes. They operate across diverse delivery models and organizational contexts—from intimate, high-touch settings to large, multi-container environments—adapting style and tactics without compromising core principles.

This role builds vibrant systems capacity by establishing delivery norms, patterns, standards, and expectations that cascade through managers, instructors, and fellows—enabling programs to scale without loss of quality, coherence, or trust.

Qualifications

• 5+ years in program operations or delivery management
• Experience winning and directing a Zoom room/s of 500+ easily
• Successfully trained and managed 1-3 layers of actively deployed reports for 2+ years
• Simultaneously run multiple programs serving hundreds or thousands of learners
• Use data to catch problems early, not just report on outcomes
• Excellent judgment on staffing, budget, and program design under real constraints
• A higher education, university partnership, or edtech background is a strong plus
• Demonstrated work in programs quality, scaling, and outcomes in real-world conditions

Requirements

• Expert level Zoom skills required
• Familiarity with Asana, Github, Notion, gSuite; Claude is a plus

Benefits

• 100% remote position—work from anywhere in the U.S.
• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program
• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection
• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)
• Professional Growth: $1,000 annual professional development stipend and home office setup support
• Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF)
• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$110,000 - $150,000 USD