Senior Technology Relationship Manager

Role Overview The Senior Technology Relationship Manager (STRM) is a strategic, partner-facing role responsible for owning and executing the day-to-day technology relationship with key B2B partners. This role works in close partnership with the Account Management team to ensure partner technology solutions are stable, compliant, scalable, and aligned to business objectives. The STRM serves as both a technology relationship lead and operational quarterback, bridging partners with internal technology, product, compliance, and delivery teams. Emphasizes governance, execution excellence, proactive communication, and the creation of repeatable processes that enable scale across the partner ecosystem. Requirements Strong background in B2B technology relationships, integrations, and platform‑based solutions Proven experience liaising between business, technical, compliance, and product teams Working knowledge of APIs, UAT environments, certificates, and platform lifecycle management Ability to manage complex partner ecosystems with multiple dependencies Excellent communication skills with both technical and non‑technical stakeholders Demonstrated ability to manage ambiguity and build new processes or functions Bachelor’s degree or equivalent relevant experience 8+ years of experience in technology relationship management, technical account management, or similar roles within the financial services, payments, or related industry Experience working with enterprise partners and regulated environments #J-18808-Ljbffr Jobtailor