Sales Coordinator & Revenue Analyst

Job Description

Job Description

Position Summary

Homewood Suites by Hilton Carlsbad is seeking a highly organized and analytical hospitality professional with Hilton experience to support both the Sales and Revenue Management functions of the hotel. This dual-role position is responsible for coordinating group and corporate sales activities, managing client communications, assisting with sales reporting, and supporting revenue optimization strategies to maximize hotel profitability and market share.

The ideal candidate will possess strong administrative skills, experience with Hilton systems, excellent customer service abilities, and a solid understanding of hotel revenue management principles.

Essential Duties & Responsibilities

Sales Coordination

• Support the Director of Sales in soliciting and servicing group, corporate, and extended-stay business.
• Prepare and distribute contracts, proposals, resumes, rooming lists, and banquet event orders as needed.
• Maintain accurate client records in Delphi, OnQ, PEP and other Hilton-approved systems.
• Coordinate and communicate group arrival details with Front Office, Housekeeping, and other departments.
• Respond promptly to client inquiries and assist with site tours.
• Track group pickup, room block utilization, and cut-off dates.
• Generate Daily,Weekly and monthly sales reports.
• Assist with RFPs and lead management through Hilton channels.
• Provide administrative support for sales initiatives and marketing efforts.

Revenue Analysis

• Monitor daily occupancy, ADR (Average Daily Rate), RevPAR, and competitive market performance.
• Analyze market trends and demand patterns to identify revenue opportunities.
• Assist in managing inventory, room availability, and pricing strategies.
• Review competitor rate shops and market intelligence reports.
• Support transient, group, and extended-stay forecasting.
• Prepare daily, weekly, and monthly revenue reports for hotel leadership.
• Monitor OTA production, negotiated accounts, and corporate production.
• Ensure rate accuracy across all distribution channels.
• Assist in implementing Hilton revenue management strategies and best practices.

Qualifications

• Minimum 2 years of hotel sales, revenue management, or front office experience.
• Previous Hilton brand experience required.
• Experience with Hilton systems including OnQ,PEP, Delphi, R&I, and GRO preferred.
• Strong knowledge of hotel revenue management concepts and sales processes.
• Proficient in Microsoft Excel, Word, Outlook, and PowerPoint.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving abilities.
• Exceptional verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills

• Experience with extended-stay hotel operations.
• Knowledge of STR reports and market share analysis.
• Ability to create forecasts and analyze business trends.
• Strong attention to detail and accuracy.
• Self-motivated with the ability to work independently.

Physical Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Ability to occasionally lift up to 25 pounds.
• Ability to attend meetings, property tours, and client events when required.

Compensation

• Competitive salary based on experience.
• Hilton Team Member travel benefits.
• Health, PTO and Sick Pay.
• Holiday Pay.

Reports To: General Manager and Directo of Sales
FLSA Status: Non-Exempt

Position Objective: Drive revenue growth, maximize hotel profitability, and provide exceptional sales support while maintaining Hilton brand standards and delivering outstanding guest and client service.

\nCompany Description

At Homewood Suites by Hilton Carlsbad, we believe great hospitality starts with great people. We are looking for team members who are dependable, guest-focused, and ready to go above and beyond to create memorable guest experiences.

Company Description

At Homewood Suites by Hilton Carlsbad, we believe great hospitality starts with great people. We are looking for team members who are dependable, guest-focused, and ready to go above and beyond to create memorable guest experiences.