Tech Services Analyst — Incident & RCA Specialist
eClerx
eClerx is seeking an Analyst - Technology Services to troubleshoot and collaborate with cross-functional teams on IT incidents. You will apply proper troubleshooting methodologies, document RCA/ICA, and provide timely updates to management and clients. The role requires effective communication, ability to work under pressure, and knowledge of IT networks and Microsoft products. Experience in call center/BPO environments is a plus; English and Filipino language skills preferred. #J-18808-Ljbffr eClerx
Vacancy posted 2 days ago
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