Account Manager

Account Manager

We are seeking a driven Account Manager to oversee the leasing of fully furnished corporate apartments and deliver exceptional experiences for business travelers and relocating professionals. This role combines inside sales, account management, and customer service, with responsibility for managing the full leasing cycle, growing market share, and maintaining high client satisfaction.

Responsibilities:

• Manage the leasing process from lead inquiry through lease signing and move-in.
• Grow the local market by increasing inventory and identifying new business opportunities.
• Drive revenue through pricing strategies, lease negotiations, and business development.
• Generate leads through marketing, networking, cold calling, and consultative sales.
• Respond promptly to inquiries and maintain a high level of customer service.
• Serve as the primary contact for clients, vendors, and property partners.
• Market available inventory to maximize occupancy and revenue.
• Collaborate with sales teams to support market growth and partnerships.
• Maintain accurate lease, account, and communication records.
• Prepare proposals, contracts, and lease documentation.
• Resolve customer issues and maintain guest satisfaction standards.
• Adapt to changing priorities while meeting deadlines and performance goals.
• Support team initiatives and contribute to a positive workplace culture.

Essential Skills:

• Inside sales, account management, or leasing experience preferred.
• Strong relationship-building and customer service skills.
• Excellent negotiation, communication, and presentation abilities.
• Business development and lead generation experience.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Proficiency with Microsoft Office and CRM/database systems.
• Detail-oriented with strong administrative and documentation skills.
• Self-motivated and goal-driven.

Additional Skills & Qualifications:

• Experience in corporate housing, hospitality, or residential leasing preferred.
• Bachelor's degree preferred but not required.
• Flexible and adaptable to changing business needs.
• Strong troubleshooting and critical-thinking skills.
• Ability to work effectively with clients, vendors, and property partners.
• Interest in long-term career growth within the organization.

Work Environment:

This is an in-office role in a professional corporate housing environment focused on delivering home-like experiences for global business travelers and relocating professionals. You will work closely with local sales teams, property partners, and vendors, using tools such as Microsoft Office and internal systems to manage leases, accounts, and communications. The work is fast-paced and time-sensitive, with a strong emphasis on responsiveness, accuracy, and collaboration. The culture emphasizes Diversity, Equity, and Inclusion and offers an inclusive awards and recognition program, wellness initiatives, and paid volunteer time.

Job Type & Location:

This is a Contract to Hire position based out of Monroe, OH.

Pay and Benefits:

The pay range for this position is $23.41 - $26.04/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Monroe, OH.

Application Deadline:

This position is anticipated to close on Aug 7, 2026.