Sales Associate - White House Black Market

Position Objective The Sales Associate supports Management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximum profitability. The role is an integral part of over 16,000 associates dedicated to excellence. Functional Responsibilities Drive for Results Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; upholds pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and sales floor maintenance. Customer Experience Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models, offering a cohesive omni‑channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices. Reinforces buying decisions at the checkout and achieves add‑on goals including gift‑card sales. Signs up clients for the reward program. Builds and maintains a solid customer following through clienteling and wardrobe management. Knows current product fit and style assortment offerings in store and online. Maintains consistent client communication through our clienteling tools; Style Connect and Customer Book. Operational Excellence Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, and related tasks as directed. Assists with boutique cleanliness and organization. Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Performs other duties as assigned. Competencies Culture – Living the Chico’s FAS values and guiding principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement, and Delivering Results with High Performance. Complexity Management – Making sense of complex, high‑quantity, and sometimes contradictory information to solve problems effectively. Planning and Alignment – Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy – Navigating comfortably through complex policy, process, and people‑related organizational dynamics. Courage – Stepping up to address difficult issues and speak candidly. Qualifications High School diploma or equivalent. Retail or sales experience preferred. For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older; all other states, must be 18 years or older. Excellent communication skills. Excellent customer service skills. Ability to learn or adapt to technology provided by the company. Strong organizational skills and ability to multi‑task in a fast‑paced environment. Ability to communicate with customers, associates, and management. Regular attendance essential; flexibility required to work nights, weekends, and holidays. Physical Requirements Constant walking/standing – 67‑100% of an 8‑hour shift. Occasional lifting up to 50 lbs – 1‑33% of an 8‑hour shift. Frequent climbing – 34‑66% of an 8‑hour shift. Pay The wage range for this position is $15.00 to $18.75. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. Benefits Part‑time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Equal Opportunity Employer Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Chico's