Contents Project Manager

Contents Project Manager

SERVPRO of South Bend NE/W. St Joseph/S. Elkhart is hiring a Contents Project Manager! Lead our Contents Division to restore customers property to "Like It Never Even Happened!" When customers experience a loss, their personal belongings often carry the most emotional weight. As our Contents Project Manager, you will lead our Contents Divisionoverseeing pack-outs, inventory, cleaning, storage, and pack-backswhile managing a team, controlling costs, and delivering exceptional customer service. This role is ideal for a hands-on operational leader who thrives in fast-paced environments, holds teams accountable, and takes pride in running organized, profitable, high-quality contents operations.

Why Join SERVPRO of West St. Joseph County?

• Competitive compensation
• Strong benefits
• Career growth & advancement
• Professional development & certifications
• A stable, growing company with a mission that matters

What You'll Lead & Own (Core Responsibilities)

• Contents Operations & Project Management
• Leadership & Team Management
• Customer Experience & Communication
• Financial & KPI Accountability
• Assets, Equipment & Warehouse Oversight

What We're Looking For (Qualifications)

• Required - Valid driver's license
• High school diploma or GED
• 1+ year of leadership experience in restoration, moving, storage, logistics, construction, or related industry
• Ability to lift 50 lbs regularly (100 lbs with assistance)
• Ability to work in physical environments (attics, ladders, tight spaces)

Strongly Preferred

• Experience in contents restoration, moving, warehousing, or inventory management
• Knowledge of pack-outs, contents cleaning, and storage processes
• IICRC Certification (or willingness to obtain)
• Strong organizational skills and high attention to detail
• Confidence leading teams in a fast-moving, deadline-driven environment

The Kind of Leader Who Thrives Here

• Takes ownership and accountability for results
• Holds people to high standards while supporting their growth
• Stays organized under pressure
• Balances operational discipline with empathy for customers
• Cares about quality, speed, profitability, and team morale

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.