Office Manager II - Allison Creek Park

York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success. Mission Statement York County provides quality public services in an open, efficient, and responsive manner. Vision Statement York County provides an environment where all citizens and businesses can thrive and succeed. Core Values Excellence through Professionalism Respect - respect builds bridges, not silos. Golden rule - treat others as you want to be treated. Dedicated - strong work ethic. Persistence, reliability and commitment to do your best. Integrity - do the right thing instead of what is convenient. Displaying strong moral principles. Knowledgeable - ready and able. Having the right competencies necessary for achievement. Friendly - service with a smile. Being respectful, pleasant and helpful to ALL. Allison Creek Park, one of York County's premier recreational destinations, is seeking an experienced and customer-focused Office Manager II to lead daily office operations and help deliver exceptional guest experiences. Located on the shores of Lake Wylie, Allison Creek Park offers camping, boating, hiking, swimming, and a variety of outdoor recreation opportunities for residents and visitors alike. We are excited to hire a full-time, non-exempt Office Manager II to join our team within the Parks and Recreation Department, Allison Creek Park. In this new position for our Parks and Recreation Department, you will coordinate and manage all administrative, financial and daily operations of assigned park and supervise the work of assigned staff. This position serves as a key member of the park leadership team and is responsible for overseeing administrative functions, guest services, reservations, and front-line customer interactions. The Office Manager II is often the first point of contact for park visitors and plays a vital role in creating a welcoming, professional, and customer-focused experience for guests. The Office Manager II will supervise Gatehouse Attendants and Recreation Specialist staff, provide leadership and training, and ensure a high level of customer service for park visitors. The ideal candidate will possess strong communication, organizational, and leadership skills, along with the ability to thrive in a fast-paced, customer-service-oriented environment. Projected Hiring Range/Pay Grade 112: $21.63 - $25.96 per hour. Salary is determined based on qualifications. Work Schedule: Typical work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; however, flexibility is required to support major holidays, weekends, and special events during peak seasons. Our Total Compensation Package Compensation – competitive market-rate pay, and negotiable based on qualifications. Comprehensive State Medical Insurance, Dental and Vision Insurance Life Insurance Long-term disability Parental Leave Bereavement Leave Deferred Compensation 401K Plans Health Savings Account (HSA) Public Loan Forgiveness Program (Student Loan Forgiveness Program) 11 Paid Holidays + 3 Optional Holidays Longevity Pay SC State Retirement Plan Pension Paid Vacation and Sick Time Expanded Sick Bank Critical Care and Cancer Insurance Wellness Screenings Employee Assistance Programs Professional Development / Trainings / Conferences Duties and Responsibilities Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed. Provides customer service to telephone callers and/or forwards calls to appropriate staff; takes messages, relays information via radio or telephone to field staff; as well as greets and assists visitors. Assists guests with park related questions and making camping and shelter reservations. Performs camper check-ins and check outs and season pass sales. Maintains customer database. Processes accounts receivables; follows up on overdue accounts. Manages daily cash deposits and reconciliations. Maintains office budget and monitors accounts to ensure funding is in place for each purchase. Maintains bookkeeping system, monthly reports, purchase orders, and requisitions. Orders and maintains office supplies. Performs general administrative/clerical work as required, including but not limited to entering and retrieving computer data, processing daily mail, copying and filing documents, sending and receiving faxes, assembling materials, and maintaining lists and logs, etc. Operates the park store and concessions and assisting with stocking and ordering inventory. Completes a daily report of all sales activity. Plans and promotes special events such as movies in the park, music events, holiday events and other special events. Assist with set up and tear downs during special department events. Trouble shoot computer system issues with MIS and industry-specific software vendors to keep systems operational. Education and Experience Requirements Associate’s Degree. Three (3) years of administrative, clerical support experience or an equivalent combination of education, training and experience. Certifications and Licenses CPR and First Aid Certifications are required or the ability to obtain. Applicants with equivalent experience and/or education may be considered. Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Americans with Disabilities Act Compliance York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. #J-18808-Ljbffr