Senior Sales Manager

Flagstone Foods

At Flagstone Foods, we believe appreciation grows goodness. It lives at the heart of our work, and is our main ingredient, woven into everything we do for our customers, our teammates, and the communities we call home.

Headquartered in the North Loop of Minneapolis, with plants in Robersonville, NC; El Paso, TX; and Dothan, AL, Flagstone Foods is one of North America's largest manufacturers and distributors of feel-good snacks — from flavorful snack nuts and innovative trail mixes to wholesome dried fruits.

And we're growing.

We're looking for creative, thoughtful, and entrepreneurial people who want to make a meaningful impact and grow with us. If you share our passion for goodness, collaboration, and doing things the right way, you just might find your home at Flagstone Foods.

Senior Sales Manager - Emerald Brand

Reports To: Sr. Director of Sales - Emerald Brand

The Senior Sales Manager – Emerald Brand is a key leader within the sales organization, responsible for building and strengthening strategic customer relationships across all levels of the business. This role focuses on driving growth within the grocery retail channel through a consultative, solution-oriented sales approach.

The ideal candidate leverages consumer insights, category expertise, and market trends to identify opportunities and deliver strategies that grow both customer partnerships and the overall snacking nut category. Frequent travel is required to support assigned retail accounts and foster strong customer engagement.

Essential Functions

• Directly manages assigned key customer relationships across Grocery, Drug, Military, Alternate, and Distributor channels and is responsible for account growth and retention. Having a strong understanding of Wakefern is a key requirement.
• Develop and execute customer specific strategies aligned with the Company's strategies and goals to deliver both sales and profit growth.
• Must be able to interpret key retailer POS data, market trends, and consumer insights to evaluate business results, craft fact-based sales presentations, and develop sound solution-based recommendations.
• Manage and develop customer relationships with key decision makers; establish and maintain high-level, executive contact with accounts, focusing on the establishment and maintenance of strategic relationships.
• Manage broker relationships as relevant based on the customer.
• Own your business results - including revenue, trade spend, profitability, and marketing execution objectives.
• Develop and execute customer plans across assortment, pricing, and promotions.
• Manage and optimize trade spending to deliver against sales and margin targets.
• Adjust and adapt plans as business results dictate.
• Work collaboratively with supporting business teams and leverage cross-functional resources to deliver outlined sales objectives.
• Prepare and present written and oral sales presentations with customer decision makers.
• Provide monthly, quarterly, and annual sales reviews as needed.
• Negotiate customer contracts, requests for proposals and other agreements.
• Research and secure strategic new customers.
• Prepare annual account budget.
• Ownership of your retailer monthly projections and be able to properly forecast within identified margin of error.
• Oversee disputes, and resolution processes with the Customer Service Team and Brokers.
• When necessary, initiate actions for timely collection of receivables.
• Maintain regular communication and coordination with Customer Service Team on sales/customer issues and to assure that order service levels are met.
• Resolve supply and delivery issues with Customer Service and Supply Chain.
• Provide Marketing with information on market dynamics and new competitive products.
• Monitor, appraise and provide information on competitive activity.
• Face-to-face direct selling with frequent travel is required.
• Perform other job-related duties as assigned.

Qualifications (Education/Experience)

• Bachelor's degree; or equivalent combination of education and experience.
• 7+ years of direct sales experience required with growing existing accounts and new business development within the branded CPG food industry.
• Advanced knowledge of retail grocery required - must have Wakefern experience.
• Strong existing relationships with US Retail chains.
• Experience with warehouse/DC distribution (vs. DSD), including shipping logistics, minimum order quantities, full truckload planning, open order management, and lead times to store delivery.
• Excellent oral and written communication skills.
• Strong analytical skills and the ability to create and articulate fact-based sales opportunities.
• Exceptional sales skills with expertise in negotiation, account management, account growth, strategic selling, and category management.
• Demonstrated track record of achieving demanding goals.
• Strong strategic and tactical skills and an ability to solve problems and set priorities.
• Excellent communication and listening skills with the ability to adjust style to effectively interact with external customers and internal staff.
• Scrappy and resourceful; not afraid to roll up their sleeves and do what's needed to get the job done.
• An intellectual curiosity that leads to continuous learning and improvement.
• Passionately owns individual areas of responsibility while simultaneously being a team-oriented collaborator.

Physical Requirements

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Additional duties and responsibilities may be assigned as needed. Management reserves the right to modify, amend, or add to this job description at any time.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

While performing the duties of this position, the employee must be able to:

• Communicate effectively with others, both verbally and in writing.
• Remain independently mobile and travel as required.
• Operate a computer and other standard office equipment, including frequent use of a keyboard and mouse.
• Maintain the ability to perform work in a professional office and customer-facing environment.

FLSA Designation: This position is a Salaried Exempt and not eligible for overtime.

Work Location: Remote

Travel Required: 25-50% on the East Coast

Benefits You'll Enjoy

At Flagstone Foods, we take care of our team. You'll have access to medical, dental, and HSA options, a 401(k) plan with company match, and company-paid life and disability coverage. Benefits begin on the first of the month after 60 days of employment, giving you peace of mind while you focus on the work you take pride in. Participation in Flagstone Foods' benefits programs is subject to the terms and conditions of each plan.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.