Domestic Business Development Manager - Essex, Norfolk & Suffolk

JOB PURPOSE

The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector. This role will focus on identifying, developing, and securing new business opportunities across the New Build, RMI (Repair, Maintenance & Improvement), and Social Housing markets. The successful candidate will proactively expand the company’s market share by building strategic partnerships, launching targeted sales initiatives, and positioning the company as the supplier of choice for innovative plumbing solutions.

RESPONSIBILITIES

Development Conduct in-depth market analysis to identify emerging trends, customer needs, and untapped segments. Develop and execute a robust business development strategy to penetrate new markets and grow share in existing ones. Lead the creation and implementation of go-to-market plans for new products and services. New Business Acquisition Generate and qualify high-potential leads through networking, industry events, and proactive outreach. Build and nurture a strong pipeline of opportunities, ensuring consistent conversion to new accounts. Negotiate and close high-value deals with key decision-makers in target sectors. Relationship Management Support and co‑own execution of growth initiatives with national Key Accounts (Retail and Wholesale) and Independent wholesale distributors. Establish and maintain influential relationships with developers, contractors, merchants, and social housing providers. Act as a trusted advisor, understanding client challenges and positioning tailored solutions to meet their needs. Deliver exceptional customer service to drive loyalty and long‑term partnerships. Sales Performance & Reporting Consistently achieve and exceed ambitious sales targets and KPIs. Provide accurate sales forecasts, pipeline updates, and market intelligence to senior leadership. Analyse sales data to identify growth opportunities and address performance gaps. Brand & Product Promotion Champion the company’s product portfolio through compelling presentations, demonstrations, and promotional campaigns. Organize and participate in industry exhibitions, trade shows, and customer events to raise brand awareness. Collaboration & Cross‑Functional Leadership Work closely with Marketing, Product Development, and Operations to ensure alignment of business development initiatives. Provide feedback on market trends, competitor activity, and customer insights to inform product innovation and strategy. Continuous Improvement Stay abreast of industry developments, regulatory changes, and best practices. Identify and recommend process improvements to enhance efficiency and effectiveness in business development activities.

REQUIRED SKILLS & EXPERIENCE

Proven track record of delivering new business growth in B2B sales, ideally within the plumbing, building products, or construction sector. Strong commercial acumen and negotiation skills. Demonstrated ability to build and manage a high-value sales pipeline. Excellent communication, presentation, and relationship‑building skills. Results‑driven, self‑motivated, and resilient. Proficient in CRM systems (e.g., Salesforce) and Microsoft Office Suite. Analytical mindset with the ability to interpret data and market trends.

QUALIFICATIONS

Degree‑level education (or equivalent experience) in Business, Sales, Marketing, or a related field. Evidence of ongoing professional development is desirable.

COMPETENCIES & BEHAVIOURS

Strategic thinker with a growth mindset. Tenacious, proactive, and adaptable. Collaborative team player who can also work independently. High integrity and professionalism.

ADDITIONAL INFORMATION

Regular travel required to customer sites, industry events, and company offices. Full UK driving licence required. #J-18808-Ljbffr Reliance Worldwide