Strategic Account Manager

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America's largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

What You'll Be Doing

As a Strategic Account Manager (SAM) at Nextech, you'll be the driving force behind our most important customer partnerships - shaping growth strategies, delivering solutions, and ensuring excellence across every touchpoint. This role is about more than managing accounts; it's about leading business impact through relationships, insight, and innovation.
You will:

• Own annual revenue, margin, and accounts receivable goals for assigned enterprise-level clients
• Build, strengthen, and expand long-term relationships with key customer decision-makers
• Develop and execute comprehensive annual account plans aligned with both client goals and Nextech's business objectives
• Act as the primary liaison, ensuring exceptional communication between clients and Nextech's internal operations and service teams
• Partner with Sales Operations to manage and support contract renewals and RFP processes
• Identify and pursue new revenue opportunities within existing accounts to drive growth and broaden service adoption
• Assess evolving customer needs and deliver tailored, high-impact HVAC/R solutions that enhance partnership value
• Oversee account billing and collections to optimize cash flow and ensure financial health across your portfolio
• Represent Nextech with professionalism, leadership, and an unwavering commitment to safety, integrity, and customer success

What Makes Nextech Different?

At Nextech, we don't just maintain systems - we power the environments that keep America running. Our Strategic Account Managers are at the forefront of our national success, backed by exceptional resources and a culture built on trust and teamwork.

• Competitive compensation package with performance-based incentives
• Comprehensive benefits including medical, dental, vision, and 401(k) with company match
• Paid time off and holidays to recharge and balance life outside of work
• Opportunities for career advancement in America's largest HVAC/R service organization
• Continuous professional development and leadership training programs
• A collaborative culture centered on safety, customer satisfaction, and integrity
• The strength and stability of a growing company with over 30 years of proven success

Min Compensation

USD $75,000.00/Yr.

Max Compensation

USD $100,000.00/Yr.

What We're Looking For

You're a relationship-driven strategist with a track record of achieving results through insight, leadership, and execution. You bring a consultative mindset, commercial acumen, and the ability to influence outcomes at every level.

• Bachelor's degree in Business, Marketing, or a related field (preferred)
• 5-7+ years of experience managing large regional or enterprise accounts
• Proven success in contract negotiation, forecasting, and budgeting
• Strong relationship-building and client management background
• Proficiency with CRM platforms (Salesforce, GoldMine, etc.) and Microsoft Office Suite
• Excellent presentation, communication, and influencing skills
• Knowledge of HVAC/R or construction/service industries preferred
• Ability to manage multiple priorities and drive organizational initiatives across teams
• Willingness to travel up to 30%

Physical Requirements

• Continuously able to work in office environment/remotely
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing
• Ability to travel up to 30%