House Manager & Family Assistant

House Manager & Family Assistant

Location: Menlo Park, CA 94025

Employment Type: Part-Time (15-20 Hours a week), with the opportunity to expand to 25–30 hours based on mutual fit

Schedule: Monday, Wednesday, Friday. Flexible hours between 8:00 AM and 5:00 PM

Compensation: $45–50/hour plus mileage reimbursement and benefits based on experience

Benefits:

• PTO
• Sick Leave
• Healthcare stipend
• Athletic club membership pass

Start Date: ASAP

Requirements:

• Ability to maintain a smoke-free environment
• Valid driver's license and reliable vehicle
• This role may have access to sensitive personal, financial, and scheduling information; absolute discretion and confidentiality are expected
• Must love dogs!

About Our Family

We are a dynamic, fun-loving family of four (six if you include our two Australian Shepherds!) in Menlo Park, with a life full of excitement and activity. With both parents being corporate executives who travel frequently for work, we're looking for someone to be the steady presence in our home so that we can refocus on making the most of our time together as a family.

Whether it's snowboarding on the slopes in the winter, enjoying sunny beach vacations, or exploring new destinations together, we love to travel together as a family. Our second home in Virginia is our sanctuary—a peaceful retreat where we unwind, kayak on the water, and embrace the slower pace of life.

Our two teenage sons, ages 15 and 17, are involved in various sports, and we make it a priority to support them as they grow. Whether it's lacrosse, soccer, cross-country, or track, we're always cheering them on from the sidelines.

Despite our active schedules, we strive to create a sense of calm and structure in our home. Our ideal House Manager will keep our home organized, run the day-to-day smoothly, and take care of the little things that would otherwise add mental load to our already busy lives. You'll be an integral part of helping us enjoy our family time to the fullest, allowing us to focus on what matters most.

Who You Are

You are someone who thrives on creating order and making sure everything is running smoothly behind the scenes. You are organized, proactive, and detail-oriented—able to anticipate needs and tackle tasks without needing to be told. You take initiative and can work autonomously in a professional home environment while always keeping each family member's needs in mind. We value someone who can read the room, step in when necessary, and handle tasks with a calm, steady energy—and of course, a great sense of humor is a must!

Our ideal candidate is tech-savvy with a knack for streamlining systems and managing schedules. You understand how to balance multiple tasks, juggle different priorities, and ensure nothing slips through the cracks. You should feel confident in taking on both household management tasks and assisting with light meal prep, always maintaining a sense of professionalism while also having fun with the family—and not taking yourself too seriously!

Above all, we're looking for someone trustworthy—someone who understands the importance of confidentiality and privacy and can step in as a reliable, supportive partner long-term. We also need someone who loves dogs and enjoys the energy that two Australian Shepherds bring into the household. If you're someone who is proactive, flexible, and enjoys the sense of satisfaction from making someone's life a little easier, with a good laugh along the way, you'll be a great fit for our family.

If you have a passion for wine or a background in hospitality, and you're interested in managing our wine cellar, that's a huge plus!

Qualities We're Looking For

• Service Experience: Background in household management, restaurant fine dining, or similar roles, with the ability to handle various responsibilities effectively.
• Poise and Strong Communication Skills: You communicate clearly and professionally, handling tasks with grace and ensuring transparent, open communication with the family.
• Ability to Work Independently & Proactive Mindset: You are a self-starter who takes initiative, manages tasks with minimal direction, and maintains a smooth flow of communication with the family.
• Exceptional Organization & Systems Thinking: You excel at creating efficient systems, staying on top of tasks, and ensuring everything runs smoothly. Meticulous and detail-oriented, you ensure no aspect of daily or long-term responsibilities is overlooked.
• Family-Oriented & Emotionally Intelligent: You adjust to the family's needs and create a positive, supportive environment for both the teenagers and parents. You connect easily with others, understand emotional cues, and balance independent work with collaborative efforts.
• Tech-Savvy: Comfortable using digital tools such as Google Calendar, Amazon, and Instacart for scheduling, communication, and managing household systems, ensuring efficiency and ease of coordination.

Key Responsibilities

Household Organization & Maintenance:

• Maintain organization systems in closets, storage, pantry, and sports gear
• Reset and tidy rooms daily; maintain overall neatness, ensure home is prepped for cleaning services
• Load/unload dishwasher, wipe surfaces, vacuum high traffic areas
• Oversee household schedules and calendars
• Prepare for family events, holidays, and guest stays
• Prepare and coordinate donation drop-offs and pick-ups
• Support packing/unpacking for travel or seasonal transitions
• Supervise or coordinate with service providers (e.g., landscapers, pool maintenance, cleaners)
• Coordinate with service providers/vendors (e.g., pool maintenance, cleaners, landscapers)
• Maintain indoor plants

Inventory & Errands:

• Track and restock pantry, fridge, toiletries, and other household supplies
• Create and manage running household supply lists
• Coordinate grocery orders and household purchases (Instacart, Amazon, etc.)
• Run errands: grocery shopping, returns, dry cleaning, gift shopping
• Handle package pickup, mail sorting, and deliveries

Meal Planning & Preparation:

• Plan and prep healthy meals/snacks for adults and teens 2-3 days a week
• Batch-cook occasional meals
• Shop for groceries and meal-related items
• Clean kitchen post-prep and manage kitchen tidiness

Laundry & Linens:

• Wash, dry, fold, and organize family laundry (e.g., clothing, bedding, towels)
• Iron, steam, and prepare outfits as needed
• Manage linens: rotate bedding, refresh towels, restock essentials
• Keep laundry areas tidy and well-stocked with supplies
• Handle special care for delicates or uniforms

Pet Care:

• Feed and walk dogs daily
• Coordinate in-person grooming appointments
• Occasionally provide weekend overnight dog-sitting
• Keep pet supplies stocked and organized

Vehicle Management:

• Schedule and supervise service providers (cleaners, contractors, landscapers)
• Research and coordinate repairs, maintenance, and quotes
• Organize seasonal and holiday decor
• Serve as primary contact for vendors

Vendor & Property Oversight:

• Schedule and supervise service providers (cleaners, contractors, landscapers)
• Research and coordinate repairs, maintenance, and quotes
• Organize seasonal and holiday decor