Administrative Assistant

Position Summary

The Office Administrative Assistant provides administrative and customer support to both the Case Management and Community Outreach teams.

This role is responsible for managing client records, scheduling appointments, coordinating communications, maintaining program documentation, and supporting daily office operations. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Answer phones, emails, and assist walk-in clients.
• Schedule appointments and maintain staff calendars.
• Support client intake, documentation collection, and case file management.
• Enter, update, and maintain accurate records and databases.
• Prepare reports, correspondence, and program documents.
• Assist Outreach Specialists with scheduling, outreach materials, and activity tracking.
• Monitor shared inboxes and respond to inquiries promptly.
• Maintain office filing systems and ensure document compliance.
• Provide professional customer service to clients, community members, and stakeholders.
• Support general office operations and other administrative duties as assigned.

Required Qualifications

• High School Diploma or GED required; Associate Degree preferred.
• Minimum 2 years of administrative, office support, or customer service experience.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Excel and Outlook is required.
• Experience with Microsoft Word and data entry systems.
• Ability to maintain confidentiality and work independently.
• Strong attention to detail and problem-solving skills.

Preferred Qualifications

• Experience supporting case management, social services, housing, disaster recovery, or community outreach programs.
• Bilingual English/Spanish preferred.
• Familiarity with Asheville and Western North Carolina communities.

Job Type & Location

This is a Contract position based out of Asheville, NC.

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Asheville,NC.

This position is anticipated to close on Sep 11, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.