Assistant General Manager

Assistant General ManagerConcord Hospitality is seeking an exceptional Assistant General Manager to join the opening leadership team at The Beckworth, a Curio Collection by Hilton hotel debuting in Uptown Charlotte later this year. This is an exciting opportunity for a passionate hospitality leader to help shape the culture, guest experience, and operational success of a landmark new property from day one. Partnering closely with the General Manager, the Assistant General Manager will provide strategic and hands-on leadership across all hotel operations, driving exceptional guest and associate engagement, strong financial results, and revenue growth. As a key member of the property leadership team, the Assistant General Manager will help launch and lead all facets of hotel operations while creating an exceptional experience for both guests and associates. Working alongside the General Manager, this leader will champion operational excellence, financial performance, revenue optimization, service culture, and team development. From opening-day preparations to long-term success, the Assistant General Manager will help drive strategic initiatives, elevate guest satisfaction, and deliver strong returns for ownership. This role requires a hands-on leader who can inspire teams, solve challenges with confidence, and bring The Beckworth culture to life across every department and guest touchpoint. The ideal candidate is an experienced, highly visible leader who thrives in a fast-paced environment, inspires high-performing teams, and embraces accountability. Together with their team, they will bring brand and company initiatives to life, execute property-wide strategies, and create memorable guest experiences that consistently exceed expectations. Most importantly, this leader will play a key role in building a workplace culture that embodies the spirit of "We Are Concord" and establishes The Beckworth as one of Charlotte's premier hospitality destinations.As a Concord Leader you will be responsible to: Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for all. Lead with integrity, transparency, respect, and professionalism. Care for your team and their families.Responsibilities:Manages the day to day operation of the property ensuring compliance in brand and company standardsManages, mentors and coaches their leadership team that reports to themEnsures accountability for property performance, including financial, service optimization, guest and employee satisfactionMaintains current licenses and permits as prescribed by local, state, and federal agenciesProvides a safe working environment in compliance with OSHA/MSDSEnsures compliance with all corporate accounting proceduresCovers departmental leadership shifts as needed, including nights, weekends and holidaysEnsures each department has accurate and complete inventory and all supplies are maintainedAssists and approves department managers' scheduling against guest and hours/occupied room goalsAssists team supervisors and managers with constructive coaching and counselingFocused on guest satisfaction scores and strategies for improvementProvides excellent customer service by being readily available/approachable for all guestsAssists managers in proactive hiring and ensures appropriate staffing levels in all areasQualifications:Minimum 5 - 7 years of hospitality management experience, in a full-service hotel environmentPrevious experience in a hotel opening operating environmentStrong leadership and team development skills that coach a team in a high performance environmentExcellent communication, interpersonal, and organizational abilitiesProven track record in guest satisfaction and employee engagementKnowledge of hotel operations, budgets, and financial reportingAbility to work flexible hours, including nights, weekends, and holidaysBenefits (Full-Time Associates Only): Competitive wages Medical, dental, and vision insurance Life insurance and short/long-term disability options 401(k) with company match Tuition assistance Discounted room rates at Concord-managed hotels Training, development, and career advancement opportunitiesSalary Range $128,000 - $150,000 based on demonstrated experience