ServiceNow Architect

Position: ServiceNow Architect (Workshops) Location: Remote Type: Contract Overview We are seeking a ServiceNow Architect who can confidently lead enterprise-level workshops, drive future-state platform design, and guide business stakeholders through strategic decision-making. This role requires someone who can “walk in and own the room,” combining strong communication skills with deep architectural knowledge to shape the long-term ServiceNow roadmap. Key Responsibilities Lead and facilitate ServiceNow workshops with business and technical stakeholders, driving clarity, alignment, and actionable outcomes. Define and articulate the future-state ServiceNow architecture , ensuring alignment with organizational goals and industry best practices. Translate complex business needs into clear, scalable ServiceNow architectural solutions . Serve as a strategic advisor, helping leaders visualize what the platform should become, not just what exists today. Partner with implementation teams to ensure delivery aligns with the approved architecture and design strategy. Provide guidance on best practices, governance, platform scalability, and integration strategy. Communicate complex concepts in a simple, executive-friendly manner. Build credibility quickly and lead discussions with confidence, influence, and clarity. Required Skills & Qualifications 10+ years of experience in ServiceNow, with at least 5+ years in an Architect or Lead role. Proven experience conducting ServiceNow workshops , assessments, and design sessions. Demonstrated ability to create high-level and detailed platform architecture diagrams and documentation. Exceptional communication, facilitation, and stakeholder engagement skills. Ability to lead organizations through complex design decisions and future-state planning. Strong understanding of integrations, workflows, data models, and platform governance. Comfortable supporting delivery teams post-workshop for solution validation. Seniority level Executive Employment type Contract Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr