Retrofit & Upgrade Sales Manager

Brief Description The Retrofit and Upgrade (R&U) Sales Manager is responsible for driving growth and profitability through the identification, development, and execution of retrofit, upgrade, modernization, and replacement opportunities for air pollution control systems and equipment. This role combines strategic business development, technical solution selling, and account management responsibilities to support both existing customers and new business opportunities. Key Responsibilities Sales and Business Development Identify and pursue retrofit, upgrade, expansion, replacement, and aftermarket opportunities across the company's installed equipment base and target accounts. Generate new business opportunities through prospecting, networking, industry events, referrals, and market analysis. Build and maintain a robust sales pipeline and accurately forecast sales activity and bookings. Lead the sales process from opportunity identification through proposal development, contract negotiation, and order closure. Account Management Develop and maintain strong relationships with existing customers, including environmental managers, plant managers, maintenance personnel, project engineers, and procurement teams. Collaborate with engineering teams to define project scope, technical requirements, and solution strategies. Conduct regular customer visits to evaluate equipment performance, identify improvement opportunities, and promote company solutions. Serve as a trusted advisor on emissions compliance, operational challenges, equipment reliability, and process optimization. Support customer retention initiatives through proactive engagement and value-added recommendations. Technical Solution Selling Evaluate existing air pollution control systems and recommend technical solutions to improve performance, efficiency, capacity, and regulatory compliance. Prepare and deliver technical presentations, proposals, and return-on-investment analyses. Review customer specifications, process data, and operating conditions to develop tailored upgrade and retrofit solutions. Participate in site evaluations, performance assessments, and troubleshooting activities. Proposal and Project Support Coordinate with estimating, engineering, procurement, and project management teams to develop accurate and competitive proposals. Assist in project risk assessment, contract review, and scope definition activities. Support project kickoff and customer handoff processes following project award. Monitor project progress and maintain customer communication to ensure satisfaction and identify future opportunities. Market and Industry Development Track emerging technologies, competitive offerings, industry trends, and environmental regulations impacting customer operations. Identify markets and industries with high potential for retrofit and upgrade opportunities. Provide market intelligence and customer feedback to leadership and product development teams. Represent the company at industry conferences, trade shows, and customer events. Sales Administration Maintain accurate customer records, opportunity tracking, and forecasting within the CRM system. Prepare monthly sales reports, pipeline updates, and business development plans. Manage sales activities in accordance with company policies and procedures. Job Specific Competencies Strong relationship-building and customer engagement skills. Excellent verbal, written, and presentation communication abilities. Ability to influence stakeholders across multiple organizational levels. Strong organizational and project coordination skills. Results-oriented mindset with the ability to work independently. Strong relationship-building and customer engagement skills. Problem-solving and critical-thinking skills. Adaptability in a fast-paced and technically complex environment. Computer proficient with Microsoft software; Project, Word, Excel, Outlook, Power Point and TEAMS. Willingness to learn and open to training. Qualifications (Required) Bachelor's or Master’s degree in Engineering, Environmental Science, Business, or a related technical field. Minimum of 5 years of industrial sales experience, preferably within air pollution control, environmental equipment, process industries, or related technical markets. Demonstrated success in selling retrofits, upgrades, aftermarket services, replacement equipment, and modernization projects. Strong understanding of industrial manufacturing processes and environmental compliance requirements. Experience developing technical proposals and negotiating commercial agreements. Proficiency with CRM systems and Microsoft Office applications. Ability to travel to domestic and international sites (typically 20-30%). Other Valued Experience, Knowledge, Skills & Abilities (Preferred) Project Management Professional (PMP), Engineer-In-Training (EIT), or Professional Engineer (PE) certification a plus. Working knowledge of AutoCAD and SAP Experience in Air Quality Control Technologies (ESP’s, BHF, scrubbers, etc.) #J-18808-Ljbffr ANDRITZ