Business Support & CRM Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Support & CRM Coordinator based in United States.

This remote opportunity is designed for an organized and proactive professional who can support business operations, customer communication, and CRM management.
The role focuses on improving operational efficiency by maintaining accurate data, coordinating workflows, and supporting customer-facing activities.
You will work closely with a growing business to streamline administrative processes, strengthen client relationships, and support business development initiatives.
The position offers exposure to CRM platforms, customer experience operations, and a variety of administrative responsibilities.
You will play a key role in ensuring smooth day-to-day operations while contributing to long-term business growth.
This is an opportunity for someone detail-oriented, reliable, and eager to grow into a broader operations or leadership support role.

Accountabilities:

The Business Support & CRM Coordinator will provide essential administrative, CRM, and customer support services to help improve operational performance and maintain high-quality client interactions. Key responsibilities include:

• Manage and update customer records within CRM platforms, ensuring accurate and organized data management.
• Maintain sales pipelines by tracking opportunities, updating statuses, and monitoring workflow progress.
• Perform regular data entry, quality checks, and CRM maintenance to support business visibility and efficiency.
• Respond to customer inquiries through email and text communication while maintaining a professional and service-focused approach.
• Send appointment reminders, follow-ups, and customer updates throughout the client journey.
• Coordinate internally to ensure timely communication and smooth customer support processes.
• Deliver a high-quality customer experience aligned with business standards and service expectations.
• Research and build prospect lists for referral partners, business contacts, and growth opportunities.
• Support outreach initiatives, meeting coordination, and relationship-building activities with external partners.
• Maintain operational reports, digital records, and internal documentation.
• Assist leadership with administrative projects, workflow organization, and process improvements.
• Support future operational growth by taking on expanded responsibilities, including office management and team support activities.

Requirements:

The ideal candidate is a highly organized and customer-focused professional with experience in CRM management, administrative support, and business operations. Required qualifications and skills include:

• Previous experience managing CRM systems and maintaining customer data accuracy.
• Experience with GoHighLevel is preferred; familiarity with other CRM platforms is a plus.
• Customer service, hospitality, or client-facing support experience required.
• Administrative support and business operations experience required.
• Experience with data entry, reporting, and maintaining organized digital records.
• Experience supporting home service businesses or similar industries is preferred.
• Strong organizational skills with the ability to manage multiple priorities and workflows simultaneously.
• Excellent written English communication skills with native or near-native proficiency required for future client-facing responsibilities.
• Strong attention to detail, reliability, and ability to follow processes effectively.
• Self-motivated mindset with strong ownership and follow-through.
• Ability to work independently while collaborating effectively with remote teams.
• Familiarity with tools such as Google Workspace, Gmail, Microsoft Office, CRM platforms, and PaintScout is preferred.
• Interest in developing toward a broader administrative or operations leadership role.

Benefits:

• Competitive compensation rates.
• Weekly payment schedule.
• Full-time remote opportunity with approximately 40 contracted hours per week.
• Flexible access to various remote opportunities across different client engagements.
• Free training and professional upskilling opportunities.
• Ongoing guidance, support, and resources throughout the engagement.
• Opportunity to join a collaborative international community of remote professionals.
• Exposure to diverse business operations and opportunities for professional growth.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.