Staffing, Resourcing & Operations Manager

About the Company Ekimetrics is a global leader in Marketing & Commercial effectiveness and AI‑powered solutions, helping businesses optimize marketing and operations since 2006. Your Responsibilities As a Staffing, Resourcing & Operations Manager, you will facilitate and own the effective staffing of project teams by coordinating assignments, maintaining visibility into team capacity, and ensuring work readiness across the organization. This role falls within Operations in close collaboration with HR, Finance, and delivery teams, acting as a key connector between project teams, account managers, and leadership to align assignments with skills, availability, and business needs. Staffing & Resource Planning Coordinate assignment of professionals to projects based on skills, availability, and priority needs. Maintain accurate, up‑to‑date employee profiles to support informed staffing decisions. Support weekly staffing cycles by preparing data, understanding demand, and identifying best‑fit matches. Track project pipeline inputs to anticipate staffing needs and contribute to short‑ and long‑term planning. Create, document, and conduct trainings on operations processes. Capacity, Utilization & Work Readiness Monitor workload distribution and surface capacity risks or imbalances across teams. Maintain current views of utilization, availability, and upcoming work needs. Maintain forecasting views: planned revenue, planned production capacity, and operational risks. Prepare basic reports and dashboards on utilization, capacity, and resource readiness for leadership review. Reporting Accuracy & Quality Ensure data and tools accurately translate business reality. Ensure delivery teams are respecting the reporting processes and inputting the correct information on the tools. Proactively flag discrepancies or points of attention. Stakeholder Management Partner with account and technical managers to confirm staffing decisions and resolve minor conflicts. Serve as point of contact for employees regarding assignments, workload considerations, and staffing clarity. Communicate staffing updates, risks, and changes to appropriate stakeholders. Collaborate with cross‑functional teams to ensure smooth onboarding, transitions, and internal handoffs. Your Profile Bachelor’s or Master’s degree in Business Administration, Human Resources, Data Analytics, or a related field. 5+ years of experience owning staffing, scheduling, or resource coordination in a professional services or project‑based environment, preferably in a consultancy or media agency. Familiarity with utilization tracking, capacity planning concepts, project workflow and sales processes, and financial KPIs. Advanced Excel skills and proficiency in project management software (Napta a plus). Strong organizational skills, attention to detail, and the ability to communicate clearly with multiple stakeholders. What We Offer $85,000 - $100,000 a year in base salary for the NYC office. The Eki.Academy training catalog, digital learning platform, and specialized programs. Dynamic environment with a strong culture and excellent offices. Close‑knit team with bi‑monthly events and more. Client exposure up to the executive level. Modern office just off Wall Street with best‑in‑class amenities. Work‑life balance emphasis, 20 days of PTO, 11 annual holidays, and a flexible hybrid work environment. Ekimetrics offers equal employment opportunities to all, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ekimetrics strives to develop an inclusive work environment that reflects diversity within its teams. #J-18808-Ljbffr Ekimetrics