Business Analyst

Company Overview:
CiviTronix is an industry-leading engineering firm providing a broad array of services, including civil and site engineering, stormwater management, highway design, environmental solutions, and water/wastewater services. Our projects span across key sectors like transportation, infrastructure, land development, and municipal engineering. With a focus on sustainability and innovation, we aim to create meaningful, long-lasting solutions that enhance communities, strengthen infrastructure, and protect the environment.

Note: Strictly for candidates within the United States.

As part of our growth, we are looking for a Business Analyst to help drive continuous improvement, support decision-making, and ensure operational efficiency across our diverse engineering projects. The ideal candidate will bring analytical expertise, strong problem-solving skills, and a collaborative approach to enhance business processes and contribute to the firm's strategic goals.

Job Summary:

The Business Analyst at CiviTronix will work closely with project teams, stakeholders, and management to identify opportunities for process improvements, optimize workflows, and translate business requirements into actionable solutions. You will play a key role in helping to bridge the gap between business needs and technical execution, ensuring that engineering projects and internal operations are delivered effectively and efficiently.

This is an exciting opportunity to work in a growing, dynamic environment where your contributions will directly impact the success of key initiatives and the achievement of long-term business goals.

Key Responsibilities:

• Business Process Analysis & Improvement:
  Analyze and evaluate existing business processes, systems, and workflows within engineering and project management teams.
  Identify areas for improvement and work with stakeholders to design and implement optimized processes that increase operational efficiency, reduce costs, and enhance service delivery.
• Requirements Gathering & Documentation:
  Engage with stakeholders (engineers, project managers, senior leadership) to understand business needs and translate them into clear, actionable requirements.
  Develop detailed documentation, including business requirements documents (BRDs), functional specifications, and process maps, ensuring all requirements are well-defined and understood.
• Data Analysis & Reporting:
  Collect, analyze, and interpret business data to provide insights into business performance and project outcomes.
  Develop dashboards and reports for leadership and project teams to monitor key performance indicators (KPIs), financial performance, and operational metrics.
  Use data to identify trends, make recommendations, and support decision-making.
• Project Support & Management:
  Collaborate with project teams to ensure that business requirements are aligned with project objectives.
  Monitor and track the progress of ongoing projects, ensuring that deliverables meet agreed-upon timelines, budgets, and quality standards.
  Assist with risk management by identifying potential issues and helping develop strategies to mitigate them.
• Cross-functional Collaboration:
  Work closely with various departments (engineering, finance, IT, HR, etc.) to ensure business requirements are accurately implemented across the organization.
  Act as a liaison between technical teams and non-technical stakeholders to ensure alignment and clear communication.
• Continuous Improvement & Innovation:
  Drive the adoption of best practices and innovative solutions to improve business processes, leveraging the latest tools, technologies, and methodologies.
  Assist in evaluating and recommending new tools, systems, or platforms that can enhance business operations.
• Change Management & Training:
  Assist with the implementation of process changes or new technologies, including developing training materials, conducting training sessions, and supporting teams during the transition phase.
  Ensure that changes are smoothly integrated into business operations and that staff are equipped to adopt new processes or systems.

Required Skills and Qualifications:

• Educational Background:
  A Bachelors degree in Business Administration, Engineering, Computer Science, or a related field is required.
  A certification in Business Analysis (e.g., CBAP, CCBA, or similar) is a plus, but not required.
• Experience:
  2+ years of experience in a business analysis or similar role, preferably in the engineering, construction, or infrastructure sectors.
  Experience with project management methodologies (Agile, Waterfall) and familiarity with engineering or project-based workflows is beneficial.
  Experience with data analysis and reporting tools (e.g., Excel, Power BI, Tableau) is preferred.
• Technical Skills:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with Business Analysis tools (e.g., JIRA, Confluence, or similar).
  • Familiarity with ERP systems or project management software (e.g., SAP, Oracle, Procore, MS Project) is a plus.
  • Strong analytical skills and the ability to interpret complex data and make actionable recommendations.
  • Ability to create process maps, business requirements documents, and other documentation.
• Soft Skills:
  • Excellent communication skills, with the ability to engage effectively with stakeholders at all levels of the organization.
  • Strong problem-solving abilities and the ability to think critically and analytically.
  • Attention to detail and commitment to delivering high-quality work.
  • Ability to work independently, prioritize tasks, and manage multiple projects concurrently.
  • Strong interpersonal skills and a collaborative approach to teamwork.
  • Positive attitude with a proactive and solution-oriented mindset.