Quality & Food Safety Manager, Commissary

Job Description

Job Description

Description:
About goop Kitchen

goop kitchen serves clean, made-to-order food that tastes great, and makes you feel even better. Founded by Gwyneth Paltrow, and led by a Michelin-experienced culinary team, the menu is built around thoughtfully-sourced, nutrient-dense ingredients, and designed primarily for delivery and takeout.

The Role 

The CORE Commissary Quality & Food Safety Manager is responsible for leading all Quality Assurance (QA) and Quality Control (QC) functions within the CORE commissary operation. This role ensures product consistency, food safety, and regulatory alignment across commissary production and distribution to multiple operating locations. 

Acting as a critical bridge between Culinary, Operations, and Supply Chain, this position supports a centralized production model that functions similarly to food manufacturing, while maintaining the flexibility and speed required in a restaurant environment.

What You’ll Do 

• Develop, implement, and continuously improve commissary-based QA programs aligned with HACCP principles, GMPs, and internal brand standards
• Lead food safety plans, preventive controls, and risk-based assessments across commissary production
• Ensure compliance with local, state, and company food safety requirements (non-USDA/FSIS facility environment)
• Partner with Culinary to validate recipes, processes, shelf life, and packaging standards
• Own documentation systems including SOPs, specifications, and traceability programs
• Oversee in-process and finished product quality checks to ensure consistency and brand standards
• Establish and monitor CCPs, quality metrics, and corrective actions
• Lead environmental monitoring, sanitation verification, and allergen controls
• Conduct product evaluations including sensory, temperature, and shelf-life validation
• Investigate and resolve product deviations, complaints, and non-conformances
• Partner closely with Culinary to translate recipes into scalable, production-ready processes
• Collaborate with CORE Operations to ensure execution aligns with food safety and quality expectations
• Support new product launches, LTOs, and menu transitions from concept to production
• Provide guidance and support to field locations receiving commissary products
• Develop and deliver bilingual (English/Spanish) training programs for commissary staff
• Build a strong food safety and quality culture within production teams
• Coach and mentor staff on QA/QC standards and accountability
• Travel to CORE locations to validate product quality, handling, and execution
• Conduct audits and provide field-level coaching to ensure consistency across sites
• Act as a subject matter expert for commissary-driven food safety and quality

Requirements:

Required

• Bachelor’s degree in Food Science, Microbiology, Culinary Science, or related field (or equivalent experience)
• 5–8+ years of experience in food manufacturing, commissary, or multi-unit restaurant QA/QC
• Strong knowledge of HACCP, GMPs, allergen controls, and sanitation programs
• Experience in a centralized production or commissary environment preferred
• Bilingual (English/Spanish) required
• Ability to travel (approx. 15–30%)

Preferred

• HACCP Certification
• PCQI certification (or equivalent preventive controls experience)
• Experience working in hybrid environments (restaurant + manufacturing)
• Familiarity with shelf-life validation and distribution logistics

Core Competencies

• Cross-functional leadership (Culinary + Operations integration)
• Strong problem-solving and root cause analysis
• Ability to operate in fast-paced, evolving environments
• Balance of systems thinking (QA) and hands-on execution (QC)

Why You’ll Love Working With Us

• Competitive salary and benefits package
• Bonus potential 
• Medical, Dental and Vision insurance 
• Paid time off
• 410k match
• Annual cell phone reimbursement 
• Free goop kitchen lunch every day in the office .
• goop beauty + kitchen employee discount.
• Opportunity to build and work in a dynamic and innovative environment.
• A chance to make a meaningful impact on a rapidly growing brand