IP Engineer I

IP Engineer I

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

Position Overview

Work as part of the IP Operations team implementing transport capacity solutions for the corporate backbone network. Assist in generating written documentation to support the installation and configuration of SONET and optical transport equipment. Assist in implementing other aspects of the telecommunication network including synchronization and timing, fault alarm telemetry systems, and data communications networks.

Company Benefits

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees!
• Employee Wellness Program!

Position Responsibilities

• Provide implementation for all company managed IP networks and all applications of IP Technologies
• Maintain and update engineering records of the network including network maps, databases, optical schematics, and wavelength plans.
• Provide technical support to NOC and other technical operations groups to resolve open IP Operations related tickets and issues.
• Provide technical support and technical expertise concerning the operation of the IP Routers, Switches, SONET and Optical Transport networks.
• Provide technical support to Equipment Installers and Network Testers as required.
• Implement new network builds or augmentations which include all aspects of Layer 1 thru Layer 4 IP services delivery.
• Provide technical support to sales and sales engineering associates when required.
• Understand technical issues and the implications on the business and be able to communicate them with other operating departments within the business.
• Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems
• Maintain positive relationships with customers and employees
• Perform ongoing online maintenance and diagnostics to network
• Perform other duties as requested by supervisor

Position Requirements

• Associate's degree in computer science, Networking, or equivalent experience
• Technical school, military training or equivalent work experience
• Ability to learn new software, troubleshoot digital data and voice networks
• Some Cisco experience required. Cisco CCNA or equivalent a plus.
• 1 – 3 years experience with a carrier or a carrier network vendor; transmission product technology knowledge (NORTEL S/DMS preferred); TDM and circuit switched network experience. Telecom equipment installations experience a plus.
• Optical transport knowledge a plus; including the following: specifications of different optical fiber types, optical loss budgets, dispersion compensation, DWDM technologies. Utilize vendor supplied software to model optical network loss budgets.
• Working knowledge of layer 2 and layer 3 switching and routing protocols: i.e. MPLS, OSPF, VPN, VLAN, DNS, DHCP, etc.
• Working knowledge of IP Address administration and domain management.
• Working knowledge of transport protocols i.e. ATM, Frame Relay, SONET, or Ethernet.

Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

The salary range for this position is $50,000 - $70,000 a year. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.