Director of Information Technology

Director Of Information Technology

The Director of Information Technology is responsible for developing, executing, and overseeing NextEdge's technology strategy and operations. This role ensures that all IT systems and infrastructure are secure, reliable, scalable, and aligned with organizational objectives. The Director works closely with executive leadership and cross-functional teams to identify technology priorities that support business growth, operational efficiency, and long-term innovation. This position requires strong strategic leadership, business acumen, and deep technical expertise in a fast-paced environment.

Primary Responsibilities

• Develop and implement comprehensive IT strategies, including cloud migration, digital transformation initiatives, cybersecurity enhancements, and automation of business processes.
• Oversee the daily operations of the IT department, including infrastructure, applications, cybersecurity, network administration, and support services.
• Lead, mentor, and develop a team of IT professionals, fostering a collaborative, innovative, and high-performance culture.
• Manage IT budgets, vendor partnerships, and procurement processes to ensure cost-effective technology investments.
• Ensure compliance with data security standards, privacy regulations, and company policies.
• Identify, evaluate, and implement new technologies that enhance operational efficiency and customer experience.
• Collaborate closely with executive leadership to align IT initiatives with strategic business objectives.
• Establish and maintain IT governance frameworks, policies, and best practices.
• Monitor system performance and implement upgrades or improvements as needed.
• Drive organizational readiness for emerging technologies, risks, and industry trends.

Minimum Education And Experience

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• 8+ years of progressive IT experience, including 5+ years in a leadership or management role.
• Proven experience managing IT operations, infrastructure, cybersecurity, and enterprise systems.

Additional Eligibility Qualifications

• Strong understanding of telecom industry technologies, trends, and regulatory requirements preferred.
• Experience leading digital transformation or enterprise-wide technology modernization initiatives.
• Excellent leadership, communication, and project management skills.
• Demonstrated ability to collaborate effectively with senior management and cross-functional teams.

Competencies Required

• Strategic mindset with the ability to translate business needs into technology solutions.
• Strong decision-making and analytical skills.
• Ability to manage multiple high-level priorities in a dynamic environment.
• Exceptional problem-solving skills with a focus on operational excellence.
• Advanced technical proficiency across IT infrastructure, enterprise applications, cloud technologies, and cybersecurity.
• Strong leadership and team development ability.
• Excellent written and verbal communication skills.
• High degree of professional integrity and commitment to confidentiality.

Direct/Indirect Supervisory Responsibility

• Establish departmental vision, strategy, and performance goals.
• Lead recruitment, onboarding, and development of IT staff.
• Evaluate team performance, provide coaching, and support succession planning.
• Direct and optimize departmental workflows and resource allocation.
• Champion a culture of accountability, innovation, and continuous improvement.

Work Environment/Physical Demands/Travel Required

• Standard office environment.
• Full-time position, 40+ hours per week.
• Occasional travel may be required based on business needs.

AAP/EEO Statement

NextEdge provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NextEdge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NextEdge expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NextEdge employees to perform their job duties may result in discipline up to and including discharge.