Collections Specialist x3

Vaco is recruiting for B2B Collections Specialists! Pay rate: $18-$21/hr and starting immediately! B2B Collections Specialist In this role you will be responsible for collections of outstanding accounts. This includes all aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Core Responsibilities Reviewing open accounts for collection efforts Making collection calls / emails in a professional manner while improving customer relationships. Email clients invoices when requested Resolves client-billing problems and investigates all past due accounts Identify issues attributing to account problems and discuss them with management Work closely with the lab General Managers utilizing the customer aging reports to decrease collections Skills / Qualifications Minimum 1 year of experience in multi-site / location B2B collections role Ability to read and interpret accounting related documents Ability to effectively communicate inside organization (manager, peers, members of team) as well as externally (customers) Ability to calculate figures and amounts such as invoice amounts, payment terms and DSO and to apply concepts of basic math Excellent analytical skills and knowledge of accounting and financial principles. Proficient in Excel Demonstrated problem resolution skills and attention to detail is critical Proficiency with accounting software systems Ability to remain calm when faced with deadlines and multiple priorities Excellent interpersonal skills, ability to function as part of a team Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (we, our, or Vaco by Highspring) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individuals skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.