Revenue Cycle Manager

Vice President, Revenue Cycle (VP)

Join Our Team at Phoebe as a Vice President, Revenue Cycle (VP)!

At Phoebe, we are more than a healthcare system—we are a community committed to compassion, excellence, integrity, and teamwork. Our mission is to deliver exceptional care and improve the health of the communities we serve. If you’re ready to lead revenue cycle strategy, optimize financial performance, and drive operational excellence across a complex healthcare system, we invite you to join our team.

Phoebe Putney Health System is a not-for-profit integrated healthcare delivery system serving more than 500,000 residents in a 41-county region of Southwest Georgia. Founded in 1911, Phoebe Putney Memorial Hospital, the flagship hospital, is one of Georgia's largest comprehensive regional medical centers. In addition, the health system includes Phoebe Sumter Medical Center, Phoebe Worth Medical Center and Phoebe Physician Group. Phoebe is nationally recognized for clinical excellence and innovative community health programs, supported by more than 5,000 physicians, nurses, professional staff, and volunteers.

Job Summary:

The Vice President, Revenue Cycle (VP) is the strategic and operational leader responsible for all aspects of the revenue cycle at Phoebe Putney Health System. Reporting to the Chief Financial Officer/Chief Administrative Officer, this leader will direct, manage, and implement programs to ensure efficient operations of the health system’s Revenue Cycle program and generate sufficient cash flow to support operations and strategic initiatives.

The VP is responsible for identifying, analyzing, reducing, and resolving revenue cycle issues while developing and maintaining effective relationships with administrative, clinical, and physician leadership across the organization. This leader will also promote strong working relationships with external stakeholders, including providers, payers, government entities, and applicable professional associations.

Qualifications:

Education:

• Bachelor’s Degree (Required)

Experience:

• Minimum of ten (10) years of experience as a revenue cycle leader in a complex setting.

Key Competencies:

• Compassionate and focused on the patient.
• A strong understanding of finance and accounting CPA background preferred.
• A systemic perspective and an understanding of what it takes to work in a complex organization with multiple entities.
• Strategic Thinker and ability to see the big picture.
• An analytical mind. Someone who can fix things before they become a problem.
• Strong business acumen and demonstrated ability to control expenses while building programs that provide revenue growth.
• Significant experience with identifying and implementing performance improvement through benchmarking and identifying best practices.
• Effective written and oral communication and presentation skills and the ability to communicate complex financial information to diverse audiences especially with revenue cycle matters.
• Experience with broad application of both financial and clinical information systems. Familiarity with Meditech is highly desirable.
• Good decision skills are derived from a mixture of analysis, wisdom, experience, and judgment.
• Under tight deadlines and pressure, able to make timely decisions and be responsive to others, even with sometimes incomplete information.
• Demonstrated mentoring, coaching and team building skills. A Servant Leader.
• Excellent interpersonal and facilitation skills with the ability to motivate others. The ability to bring consensus and accountability through teamwork.
• A collaborative team-oriented player, who values people and who can build consensus and help achieve mutual objectives.
• Strong medical staff relations and physician development skills. The ability to work collegially with medical professionals in partnership toward common objectives.
• Sets high standards of performance for self and others and assumes responsibility and accountability for successfully completing work projects.
• Demonstrated community and professional leadership.
• Must be compliance driven. Sets high standards for compliance and reporting and takes responsibility for others successfully meeting operational and administrative requirements.
• Good leadership someone who demonstrates the importance of selecting, developing, rewarding, and managing the performance of team members.

Additional Duties:

• Performs all job responsibilities in alignment with the core values, mission, and vision of the organization.
• Maintains current knowledge of revenue cycle best practices, regulatory changes, and industry trends.
• Represents the health system in professional, community, and industry settings.
• Performs other duties as required.