Operations Administrative Assistant

Operations Administrative Assistant

Join Renewal by Andersen as an Operations Administrative Assistant! Are you passionate about providing exceptional customer service and ensuring smooth project operations? Renewal by Andersen, the leading window replacement company in the U.S., is looking for a dedicated Operations Administrative Assistant to join our team. With over 120 years of innovation, we pride ourselves on our commitment to excellence and customer satisfaction.

About Us: Renewal by Andersen is the full-service window replacement division of Andersen Corporation. We serve over 100 markets nationwide, offering custom energy-efficient composite windows and professional installation. Our core valuesAccountability, Collaboration, Excellence, Integrity, and Trustguide everything we do.

Overview

The Operations Administrator supports the Operations team with a variety of administrative and coordination tasks. This role works closely with multiple departments, manages detailed documentation, and helps keep processes running smoothly. The ideal candidate is organized, self-motivated, and comfortable handling multiple priorities.

Additional duties include:

• Support day-to-day Operations activities while communicating effectively with Sales, Installers, and internal teams
• Verify, collect, and process all required 1099 installer documentation, invoices, receipts, and reimbursement requests
• Review post-sale contracts for accuracy, update information in rForce and Enabled, and resolve discrepancies as needed
• Coordinate HOA, HARB, permit, insurance, and municipal requirements across assigned territories
• Assist Operations Managers with reporting, data organization, and cross-training on additional administrative functions

Benefits: We offer a comprehensive benefits package that includes:

• Health Coverage: Medical, Dental, Vision, and Life Insurance
• Financial Wellness: Contributions to Health Savings Account and a 401K plan with a yearly bonus
• Work-Life Balance: Paid holidays, PTO, and a supportive culture that values balance
• Employee Discounts: Special product pricing for employees

Why Join Us? At Renewal by Andersen, we believe in fostering a supportive and balanced work environment. You'll have the opportunity to grow your skills, work with a dedicated team, and contribute to our mission of delivering exceptional customer experiences.