Service Advisors

Service Advisor

Service Advisors assist in delivering remarkable experiences to our customers and are responsible for providing intake, consultation and advice regarding service and maintenance to our customers. They offer logical diagnostic services or repairs in response to the customer's concerns. Provide accurate estimates for all the services or repairs recommended. They also sell the proper repairs and services to meet the customers needs. They obtain accurate parts and labor prices for all services giving every customer the best possible estimate at the same time the repair order is writing, gaining the customers written approval. Maintain service scheduling on an accurate, continuous basis. Property and thoroughly print repair orders with the best information for the technicians as possible. Follow company policies as it pertains to competing repair order information to assist technicians and team leaders. Stay in contact with service customers by phone when their vehicles work is finished. Explain all repairs and charges in detail.

Requirements:

High School graduation or equivalent

One (1) year service advisor experience, manufacturer training or demonstrated technical expertise

Automotive Service Excellence (ASE) Certifications preferred

Experience as a sales representative, consistently meeting or exceeding targets

Possession of a valid, unrestricted driver's license for more than 3 years

We offer an extremely aggressive pay plan that values your experience/tenure with Customer Satisfaction Index (CSI) bonus. This position offers excellent growth and training opportunities! Flexible schedules available! Incumbents will be required to successfully complete a background check, drug screen, and driving records check.

What we offer:

Benefits:

Commission based pay plan $45,000 - $180,000

8 week guarantee with training

Weekly pay

401K with employer match up to 50% of 5%

Medical, Dental, Life & Vision Insurance starting first of the month after hire!

Paid Vacation after 3 months of employment

Sick Leave that is accrued at the rate of 1 hour per 40 hours worked

Employee Wellness Program

Employee Assistance Program for all employees

Employee Vehicle Purchase Program

Employee Discount

Employee Referral Program

In accordance with RCW 49.44.240 this position is identified as Safety Sensitive and is subject to pre-employment drug screening including cannabis.