Concierge/Resident Coordinator

Job Description

Job Description

Veris Residential, Inc. is a forward-thinking real estate investment trust (REIT) that primarily owns, operates, acquires and develops premier Class A multifamily properties in the Northeast. Our technology-enabled, vertically integrated operating platform delivers a contemporary living experience aligned with residents’ preferences while positively impacting the communities we serve. We are guided by an experienced management team and Board of Directors, underpinned by leading corporate governance principles; a best-in-class approach to operations; and an inclusive culture based on meritocratic empowerment.

We have an immediate need for a customer-service oriented Concierge/Resident Coordinator to join our award-winning property management team at one of our luxury apartment communities Sable, Jersey City, NJ.

Summary: Offer personalized and high-level customer service and serve as the first point of contact for residents and guests, ensuring an exceptional living experience by fulfilling requests and addressing concerns promptly. Operates PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Meet and greet potential clients, residents, vendors and guests. Answers questions, takes service requests and provides information about the property when others are not available.

Skills: The position requires the ability to deal well with people and get them to feel comfortable quickly. In addition, the position requires the following:

• Strong Customer Service Skills
• Strong Interpersonal Skills
• Strong Oral Communication Skills
• Strong Written Communication Skills
• Teamwork
• Strong Organization and the ability to multi-task
• Computer skills
• Use of telephones, PBX system, personal computers and productivity software and other office equipment is required
• Flexible for evenings and weekends, as needed

Qualifications:

• High school diploma or equivalent
• This position requires the ability to read and write English fluently
• Ability to lift packages up to 40 lbs

Compensation: $50,974.56

Veris Residential, Inc. has a proven record of success along with competitive compensation and an excellent benefits package which includes medical, dental, vision, FSA/DDC, company paid life insurance, supplemental insurance programs and 401(k).

Great Place to Work Certified Jan 2025 – Jan 2026

Put your career on our fast track to success by contacting us now!

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Veris Residential is an equal opportunity/affirmative action employer. Veris Residential does not discriminate against applicants on the basis of race, creed, nationality, sex, color, religion, national origin, ancestry, age, genetic information, mental or physical disability, marital status, familial status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, military status or any other category protected by federal, state or other law applicable in the location of employment.