Accounts Receivable Specialist

Essential Responsibilities Follow up with customers by phone, email, and mail regarding past‑due invoices to ensure timely payment. Maintain detailed records of collection activities and report collection efforts and results to management. Reconcile customer payments to billing records, investigate discrepancies, and work with customers to resolve issues. Respond to incoming calls and inquiries related to billing and payment matters in a professional and courteous manner. Prepare lien waivers and, when necessary, bond claim documentation for delinquent accounts. Post cash receipts to customer accounts accurately and in a timely manner. Prepare and distribute daily deposit reports. Provide support for month‑end accounts receivable and retainage reporting activities. Prepare and roll forward yearly construction prequalification applications and handle the submission of these applications once reviewed. Perform additional clerical and administrative duties as assigned. Qualifications / Preferred Experience Minimum of 1–2 years of experience in collections, accounts receivable, or customer service. Strong organizational and prioritization skills with exceptional attention to detail. Excellent analytical, problem‑solving, and communication skills. Ability to build positive relationships with customers and coworkers to achieve successful outcomes. Proficiency in Microsoft Excel, Word, and Outlook. Experience with lien waivers, retainage, or highway construction accounting is a plus. Ability to manage multiple priorities while maintaining a high level of accuracy and confidentiality. Ability to work independently and as part of a team. Must be willing to communicate with customers via phone. Certified Notary Public is preferred; willingness to complete certification upon hire will be considered. Ability to pass a pre‑employment drug screen and background check. Benefits SPT offers competitive benefits including medical/dental/vision, 401k match, paid time off/holidays, and more! Medical, Dental, Vision insurance 401(k) Match Company provided Life insurance Paid time off and paid Holidays Referral program Employee assistance program SPT is an Equal Opportunity Employer. SPT does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Surface Preparation Technologies, LLC (the "Company") may order a "consumer report" (a background report) or "investigative consumer report" on you in connection with your employment application, and if you are hired, or if you already work for the Company, may order additional background reports on you for employment purposes, to the maximum extent permitted by applicable law. The background check company, Continental Screening Services, will prepare the background report for the Company. The background report may contain information concerning your character, general reputation, personal characteristics, mode of living, criminal history, and credit standing. An "investigative consumer report" is a background report that includes information from personal interviews. Information may be obtained from private and public sources and for investigative consumer reports from personal interviews as noted above. The Company may require you to complete a drug screening test and/or physical on you in connection with your employment application. Continental Screening Services will supply drug screening and physical reports to the Company. You may request more information about the nature and scope of an investigative consumer report, if any, by contacting the Company. #J-18808-Ljbffr