Staff Services Analyst I/II (Full Time)

Position Information Under general direction trains to and performs a variety of administrative and program analysis and development to utilize varied methodologies and techniques in gathering, organizing, and analyzing information through automated systems; to prepare studies and reports as assigned; to assist with or supervise the administration and implementation of programs and services; and to do related work as required. Scope of Work The Staff Services Analyst I is the entry level classification in the Staff Services Analyst series. Incumbents in this class work under close supervision performing a variety of analytical, program and administrative support assignments. The Staff Services Analyst II is the experienced, journey level classification in the Staff Services Analyst series. Incumbents at this level work under general direction and perform duties independently providing complex analytical, administrative assistance, and program implementation assignments. Incumbents may also provide some project direction for other technical staff or supervise office support staff. Specialty Areas Both classifications may be assigned in any one of a variety of specialty areas such as administrative analysis, fiscal analysis, staff development, departmental personnel activities, employment and training, social services, family support, eligibility services, mental health services, and alcohol & drug services. Responsibilities will vary depending upon area of assignment and based on department needs. Responsibilities Perform a variety of general analytical work, system and program development, and provide administrative support for division or department assigned. Gather, analyze, and present information/data. Also works with other governmental agencies. Develop recommendations and alternatives on policies, program systems development and implementation. Review and analyze legislation and regulations, advising executive management on its potential impact. Also facilitate departmental compliance with federal and state plans. Develop staff training needs assessments and training programs. Provide training to Department staff and community organizations. Represent the Department with the public, community organizations, and other government agencies. Assist with the preparation of public information documents, prepare and monitor division and department budget and assist with preparing and monitoring grant proposals programs. Conduct automation planning and identification and analysis of department programmatic requirements and system changes and problems. Prepare and devise charts, workload statistics, write staff reports, prepare materials for Board of Supervisors, enter, manipulate, retrieve information, develop ad hoc reports and perform all required departmental functions of the computerized human resources information system. Depending upon area of assignment, may also be required to perform the following duties: Conduct job audits and prepare drafts of class specifications, prepare special studies, statistical reports and surveys, and participate in making recommendations for revision or maintenance of the classification plan. Perform administrative analysis, fiscal analysis, personnel, staff development, employment and training, social services, family support, eligibility services, mental health services, alcohol & drug services, make administrative decisions and provide support. Maintain records, evaluate various correspondence and applications for employment, and assist in the recruitment and selection process. Develop and review materials in compliance with EEO, affirmative action and County and CDSS guidelines. Also serve as Department EEO Counselor and Title VII investigator. Monitor departmental budget and accounting systems, fiscal forecasting, departmental fiscal management, and the preparation and submission of annual and quarterly staffing, expenditures, funding and status reports. Coordinate data processing activities involving programs, plans system test activities and approve data processing changes prior to new production releases. May also supervise the help desk. Prepare contracts and participate in contract negotiations. Knowledge Grant Writing, EDP programs, and database structures and programming techniques. Research techniques, data collection and statistical methodology and analysis. Basic principles and methods of administrative, personnel, staff development, fiscal and data processing management. Computer system development and their applications to public sector management. Contract development, negotiation, management and monitoring (fiscal and program). FLSA, FMLA, ADA, EEO and other Federal and State laws and regulations. Interviewing theory and practices and current trends in personnel administration. Human resources information systems, applicable County and MSS ordinances, resolutions, policies and procedures, public relations and recruitment methods. Spreadsheet and database software applications. Abilities Perform a variety of analytical work, administrative support assignments and program development and implementation work. Analyze, coordinate and integrate economic and demographic data and gather, organize, analyze, and present a variety of information and data in statistical collection systems and concise reports. Reason logically and interpret and apply operating procedures and regulations. Perform and document research in dealing with administrative issues. Identify core problems and develop sound recommendations and implementation procedures. Work independently, meet deadlines and manage time effectively. Establish and maintain cooperative relationships with those contacted during the course of work. Communicate on a technical level with data processing staff and translate technical information to users in a non-technical language. Communicate effectively with State agencies regarding State and Federal programs. Review and approve detailed designs and assist EDP technical staff in reviewing code to diagnose and correct system problems. Essential Functions Operate a personal computer and other modern office equipment, including repetitive hand and arm motions. Frequent use of hand-eye coordination. Frequently sit for extended periods. Occasionally operate a motor vehicle. Perform a variety of administrative, technical, and program analysis functions. Communicate effectively with others in person and over the telephone. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare reports. Prepare annual and quarterly reports of staffing, expenditures, funding and caseload data for submission to executives. Develop, conduct, and coordinate departmental general and specialized training. Make administrative decisions in the area of personnel services. Meet deadlines under stressful conditions. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Establish, implement and achieve goals and objectives. Maintain confidential information in accordance with legal standards and/or County Regulations. Train, evaluate, and supervise staff. Familiarity with and understanding of principles, methods, and problems of public administration, organization, management and personnel. Current social, political, economic, and scientific developments and trends. Regular attendance is an essential function. Minimum Qualifications Staff Services Analyst I Education: Equivalent to graduation from a four (4) year college or university in public administration, business administration, computer science, political science or similar field. Experience: None required. (Progressively responsible professional experience may substitute for education on a year-for-year basis.) Staff Services Analyst II Education: Equivalent to graduation from a four (4) year college or university in public administration, business administration, computer science, political science or similar field. (Experience directly involving the area of Department assignment or experience providing complex program management may be substituted for the required education on a year-for-year basis.) Experience: One (1) year of work experience performing work comparable to the class of Staff Services Analyst I, involving the area of Department assignment, in Merced County. Supplemental Information Training & Experience Examination – Weighted 100% The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Eligible List Information A departmental open eligible list will be established for the county of Merced County. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period. Retest Period Once you have taken the examination, you may not retest for six (6) months from the established eligibility date. Special Testing Arrangements Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at View email address on click.appcast.io or View phone number on click.appcast.io upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. Education Documents If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers. General Information This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. Background and Other Process Information MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified. If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not ensure success in the examination or placement on the eligible list. General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.

EQUAL EMPLOYMENT OPPORTUNITY

The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. About Merced County Merced County is located in the northern part of the San Joaquin Valley in central California, an area earning worldwide acclaim for its rich agriculture, and spans from the coastal ranges to the foothills of Yosemite National Park. The City of Merced, the self-proclaimed Gateway to Yosemite, has a population of approximately 81,102, yet retains the charm of a small town with amenities routinely found in larger communities. Merced's revitalized downtown is emerging as the entertainment center of the area. The County is representative of the rural heartland and Gold Rush remnants underpinning the state's heritage. It is a peaceful, quiet, and friendly area with an abundance of beautiful bike paths and offers choices of higher education in UC Merced and Merced College. Benefits and Salary Merit System Services does not negotiate or determine the benefits or salaries for positions offered by its partners. For more information about benefits or salaries, please visit the listed county or child support office's website or contact their human resources department. #J-18808-Ljbffr City of Santa Fe Springs