Air Import Coordinator
Express Employment Professionals
Job Description
Job Description
Air Import Freight Forwarder
Location: Kent, WA
Job Type: Full-Time
Position Summary
An international logistics and freight forwarding company is seeking an experienced Air Import Freight Forwarder to join its Seattle operations team. This role is responsible for coordinating the timely and efficient importation of air freight shipments, including customs clearance and final delivery.
The ideal candidate will have strong communication skills, attention to detail, and the ability to manage multiple shipments in a fast-paced environment while providing exceptional customer service.
Key Responsibilities
- Coordinate and manage air import shipments from origin to final delivery
- Arrange customs clearance and ensure all required documentation is accurate and compliant
- Communicate with airlines, customs brokers, trucking companies, customers, and overseas agents regarding shipment status and delivery schedules
- Track shipments and proactively provide updates to customers and internal stakeholders
- Prepare and process import documentation including commercial invoices, bills of lading, arrival notices, and related shipping documents
- Ensure compliance with applicable customs regulations, trade laws, and company procedures
- Resolve shipment issues, delays, or discrepancies in a timely manner
- Maintain strong customer relationships through responsive and professional service
Qualifications
- Prior experience in freight forwarding, logistics, or supply chain operations preferred
- Experience handling air import shipments strongly preferred
- Knowledge of customs regulations and international shipping procedures
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- High attention to detail and accuracy
- Ability to work effectively in a fast-paced environment and manage deadlines
- Proficiency with Microsoft Office Suite and logistics or transportation management systems
- Fluency in English required; additional language skills are a plus
Preferred Skills
- Understanding of international trade compliance and import documentation requirements
- Ability to calculate freight rates, charges, and related shipment costs
- Strong problem-solving and customer service skills
#SEAWA
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