Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Technical Support Engineer - SaaS & Public Safety

Axon

Axon is seeking a Technical Support Engineer (Tier-2/3) to support customers and internal teams on the Axon 911 platform. You will troubleshoot complex issues, maintain high reliability, and contribute to scalable support operations in a fast-paced environment. You will work closely with Engineering and Customer Operations to ensure high-quality customer experiences, optimize monitoring, and improve CRM workflows as the team grows. #J-18808-Ljbffr Axon

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Technical Support Engineer - SaaS & Public Safety in San Francisco, CA vacancy
  • Axon in San Francisco is hiring a Technical Support Engineer (Tier-2+) to support customers and internal teams on the Axon 911 platform, ensuring...  ..., performance, and operational excellence across a growing SaaS environment. You will collaborate with Engineering, Product... 
    Senior
    Work at office

    Prepared

    San Francisco, CA
    2 days ago
  • Hirebridge in California is seeking a Senior Technical Support Engineer to join a fast-moving SaaS-focused unit. You will analyze complex product issues, troubleshoot in customer environments, and deliver high-quality resolutions via chat, email, or phone. You will mentor... 
    Senior

    Hirebridge

    San Francisco, CA
    3 days ago
  • $106.7k - $121.7k

     ...services firm is seeking a Principal Associate, Support Engineer to ensure the reliability and performance of their SaaS product. The ideal candidate will have a...  .... Responsibilities include providing advanced technical support, diagnosing software issues, and collaborating... 
    Senior
    Remote job

    CloudDevs

    San Francisco, CA
    15 hours ago
  • Fountain is seeking a Technical Support Specialist to join our global frontline support team in helping customers deploy and integrate our...  ...problems, and craft clear tickets while collaborating with engineering and product teams. We value a Bachelor’s degree or equivalent... 
    Senior

    Fountain

    San Francisco, CA
    1 day ago
  • $136k - $160k

     ...in San Francisco to own the User Experience and drive operational programs. This role requires 5-7 years of IT support experience with deep expertise in SaaS and identity management tools. The ideal candidate will be calm under pressure and lead through influence, ensuring... 
    Senior

    Carta

    San Francisco, CA
    3 days ago
  • Datadog, located in San Francisco, is searching for a Premier Support Engineer to assist their Premier Customer base. This role focuses on...  ...relationships. The ideal candidate has 5+ years in a SaaS technical support role, along with knowledge in programming and Linux... 
    Senior

    Dormont Manufacturing Co

    San Francisco, CA
    2 days ago
  •  ...our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business...  ...from the crowd and tackle the bigger competitors. As a Senior Technical Support Engineer, you will focus on in-depth problem analysis of the... 
    Senior
    Work at office

    Hirebridge

    San Francisco, CA
    1 day ago
  • $125k - $150k

     ...building. About The Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers...  ...a strategic consultant for senior engineers at our largest...  ...record of solving high‑complexity SaaS problems. Strong Coding... 
    Senior
    Hourly pay
    Full time
    Night shift

    Sentry

    San Francisco, CA
    1 day ago
  • Socure in San Francisco is looking for a Technical Support Engineer. This role requires strong technical skills, excellent communication abilities...  .... The ideal candidate has 3+ years of experience in a SaaS environment and proficiency with SQL and AI tools. You’ll collaborate... 

    Socure

    San Francisco, CA
    1 day ago
  • $79.47k - $105.96k

     ...pursuing society’s most critical safety and justice issues with our...  ...intelligence layer—helping public safety agencies move faster,...  ...Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers...  ...and maintain a complex SaaS infrastructure while adhering... 
    Work experience placement
    Work at office
    3 days per week

    Prepared

    San Francisco, CA
    2 days ago
  • Apply is seeking a Technical Support Engineer based in San Francisco, CA. This role requires strong problem-solving skills and a commitment to outstanding...  ...years of experience in technical support, particularly in SaaS environments. U.S. citizenship is required for federal... 

    Apply

    San Francisco, CA
    15 hours ago
  • Socure Inc. is looking for a Technical Support Engineer in San Francisco, CA. The candidate will be responsible for providing outstanding technical...  ...candidates will have a Bachelor’s degree and 3+ years of SaaS support experience. Strong SQL skills and excellent communication... 
    Shift work

    Socure Inc.

    San Francisco, CA
    25 days ago
  •  ...products with key strategic partners Own technical relationships with Tier 1 partners and...  ...Enterprise Advertisers, providing bespoke support and driving complex technical projects...  ...Measurement, Delivery etc. Lead complex engineering projects end-to-end — including new API... 
    Senior

    Jobtailor

    San Francisco, CA
    1 day ago
  • $101k - $119k

     ...Overview The Senior Technical Support Engineer I (TSE) is a critical role in our Engineering Department. Our TSEs enhance the customer experience and drive value by being trusted technical experts. We engage with customers to troubleshoot highly technical issues. You’ll... 
    Senior
    Currently hiring
    Work at office
    Local area
    Remote work
    Monday to Friday
    Weekend work

    Dormont Manufacturing Company

    San Francisco, CA
    4 days ago
  • $136k - $160k

     ...Administration platform supports 9,000+ funds and...  ...look more like public markets – a...  ...Carta. Our IT Support Engineers are the human face...  ...issues across our SaaS and identity stack...  ...support, helpdesk, or technical operations...  ...least 2 years in a senior or lead role at a... 
    Senior
    Work at office

    Carta Healthcare

    San Francisco, CA
    15 hours ago
  • $98k - $147k

     ...on psychological safety, empathy, and human...  ...to thrive. Senior IT Engineer at Amplitude...  ...access provisioning, SaaS license...  ...Access Reviews: Support SOC 2 evidence collection...  ...with both technical and executive audiences...  ...founded in 2012, went public via a direct... 
    Senior
    Work at office
    Home office
    Flexible hours

    Amplitude

    San Francisco, CA
    1 day ago
  • A leading cybersecurity firm is seeking a Senior Technical Support Engineer for their team in San Francisco. The engineer will collaborate with global teams to resolve customer issues, implement solutions, and travel for onsite training. Responsibilities include improving... 
    Senior

    OPSWAT

    San Francisco, CA
    4 days ago
  •  ...dynamic technology company is seeking an experienced Enterprise Support Engineer in San Francisco or remotely within the US. The role involves...  ...functions. Ideal candidates will have a strong background in SaaS support and excellent communication skills. This position offers... 
    Senior
    Remote job

    ReadMe

    San Francisco, CA
    15 hours ago
  •  ...will involve managing strategic initiatives and working closely with senior leadership to influence key marketing decisions. Ideal candidates are experienced leaders with at least 10 years in B2B SaaS, proven team management skills, and a drive for results. #J-18808-Ljbffr... 
    Senior

    Plaid

    San Francisco, CA
    2 days ago
  •  ...candidate should have a minimum of 10 years of experience in product marketing leadership within B2B SaaS and proven success managing large teams. You will directly manage senior PMM leads and serve as a key thought partner to executive leadership. #J-18808-Ljbffr Plaid
    Senior

    Plaid

    San Francisco, CA
    3 days ago
  •  ...in workflows. Ideal candidates have a BS in Accounting or Finance, a CPA license, and 5+ years of relevant experience, particularly in SaaS environments. This position offers competitive compensation based on experience in the San Francisco area. #J-18808-Ljbffr Mapbox
    Senior

    Mapbox

    San Francisco, CA
    15 hours ago
  • $125k - $150k

    Sentry is looking for a Technical Support Engineer in San Francisco, California, to help elite developers solve complex software challenges. You will perform root-cause analysis and act as a consultant for high-stakes architectural issues, engaging with top technical minds... 
    Senior

    Sentry

    San Francisco, CA
    1 day ago
  • $150k - $250k

    Join to apply for the Senior IT Engineer, LRC role at...  ...Corporate IT drives our IT support, IT engineering and business...  ...and serve as the technical owner or primary IT engineer...  ...etc.) and across our SaaS portfolio (SFDC, Slack...  ...Applicant Safety Policy: Fraud and Third... 
    Senior
    Full time
    Worldwide

    Airwallex

    San Francisco, CA
    15 hours ago
  • Gravity Engineering Services Pvt Ltd. is looking for a skilled UI/UX Designer in San Francisco, California. The role involves translating...  ...candidate will have 5+ years of experience in UI/UX design within SaaS or fintech sectors, showcasing a strong portfolio. This... 
    Senior

    Gravity Engineering Services Pvt Ltd.

    San Francisco, CA
    2 days ago
  • B Capital is seeking a Senior Manager-Product Marketing to lead go-to-market strategies for its innovative healthcare solutions. The role...  ...of product marketing experience, particularly in B2B and B2C SaaS, along with strong communication skills and a data-driven mindset... 
    Senior

    B Capital

    San Francisco, CA
    3 days ago
  • Retell AI is hiring a Senior PMM + Growth Marketer in San Francisco, California. This high-ownership role focuses on product marketing,...  ...launching effective campaigns. Candidates should have 5+ years of B2B SaaS marketing experience and a proven ability to lead product... 
    Senior

    Retell AI

    San Francisco, CA
    3 days ago
  • Athelas is searching for a senior Growth leader to architect and operate its growth engine. This role demands direct involvement in building and optimizing ad strategies...  ...growth programs, especially within the B2B SaaS or healthtech sectors, and will thrive in the company... 
    Senior

    Athelas

    San Francisco, CA
    15 hours ago
  • $80k - $100k

    Updater is looking for an IT Engineer to join their team in San Francisco...  ...administration across their SaaS stack. The ideal candidate will have 1-3 years of IT support experience, familiarity with...  ...macOS and Windows, and strong technical writing skills. The role offers... 

    Updater

    San Francisco, CA
    15 hours ago
  • Amplitude is seeking a Senior Financial Analyst to join the Financial Planning & Analysis team and partner with Sales, GTM, and Corporate...  ..., forecasting, and strategic decision-making in a fast-growing SaaS company. Reporting to the VP of Finance, you will build models,... 
    Senior

    Amplitude

    San Francisco, CA
    3 days ago
  • Exploreomni, based in San Francisco, is seeking a Senior Recruiter to join their fast-growing team. This role is pivotal in shaping the...  ...years of full-cycle recruiting experience in a high-growth B2B SaaS environment. Exploreomni offers a close-knit team, health benefits... 
    Senior
    Flexible hours

    Exploreomni

    San Francisco, CA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Technical Support Engineer - SaaS & Public Safety. Be the first to apply!