Customer Care Coordinator
CPJ Recruitment
About the job Customer Care Coordinator
Job Description
- Provide support via email, chat, and phone
- Assist with updates, changes and general client inquiries.
- Share helpful information related to upcoming plans and arrangements.
- Follow up with clients prior to departure to ensure they feel prepared
- Resolve concerns while maintaining a positive experience
- Keep accurate records of client interactions
- Strong communication and people skills
- Customer service experience is a plus
- Organized and dependable
- Comfortable working remotely and managing tasks independently
- Interest in travel, hospitality, or client experience preferred.
Vacancy posted 4 days ago
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