Account Manager

Pay Outdoor Pride and Riverside offer competitive pay commensurate with experience in a similar position. The range for this position is $65,000 to $85,000 annually, but actual compensation will vary depending on new hire experience and qualifications as well as internal equity. Role Overview As the Account Manager, you will be responsible for ensuring the performance of the Outdoor Pride and Riverside Quality Standards and managing all resources to achieve exceptional service for clients. You will exceed customer expectations through effective management of financial resources, strong computer aptitude, and a willingness to learn in a fast‑paced, error‑ and accident‑free environment. You will work closely with clients to understand their needs and provide tailored sweeping and portering, and overall service quality for commercial property cleaning. Key Responsibilities Develop and maintain strong relationships with clients, understanding their needs and expectations. Provide tailored sweeping solutions to meet client requirements. Coordinate with internal teams to ensure seamless and exceptional service delivery. Monitor project progress and address any issues or challenges that arise. Conduct regular site visits to ensure quality standards and contractual obligations are met. Negotiate contracts and pricing with clients. Prepare and present proposals, contracts, and reports to clients. Identify opportunities for upselling and cross‑selling additional services. Ensure compliance with relevant regulations and industry standards. Provide regular updates and detailed reports on account status to senior leadership. Key Qualifications Associate’s degree in business, horticulture, landscape contracting, or a related field. 4+ years of experience in account management in related sweeping, landscape or snow field. Strong communication and interpersonal skills. Proven problem‑solving abilities and attention to detail. Proficiency in CRM software and tools. Experience in sales and customer service. Knowledge of relevant regulations and industry standards. Ability to manage multiple tasks and projects simultaneously. Certifications in Landscape Maintenance and Irrigation(s) plus. Bilingual (Spanish) is a plus. Benefits Outdoor Pride and Riverside offer a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals. In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace. The position also offers an excellent compensation package and a comprehensive suite of benefits. Paid time off Health and wellness coverage 401(k) savings plan The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Visterra is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v). We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr