Account Manager

Job Description

Job Description

Our Story

ProSource was started in 1991 in response to the needs of a special niche in the home improvement industry — the trade professional. The goal was to be unique in the industry by leveraging the buying power of the largest supplier of home improvement products in North America, while building long, lasting relationships.

What do we do?

We are committed to your success by offering solutions, not just selling products. We are a true partner and are focused on the success of your business and/or project.

What do we sell?

Everything you need to complete a successful flooring, kitchen or bath project including all of the needed supplies. We are a one-stop shop to manage a project from beginning to end.

What do we offer?

We have an entire team ready to work for you and customize your entire experience — in the showroom, on the phone, at home and online. We are the best tool of the trade.

Position Summary

Under supervision of the Showroom Manager, the Account Manager is responsible for growing sales by selling new memberships, cultivating existing Member accounts and assuring profitability of each assigned account.

Essential Duties and Responsibilities

• Generate prospects from an assigned marketing territory
• Sell memberships to personal prospects
• Maintain a level of professional knowledge about flooring products in order to be able to better sell to and service Members and clients
• Encourage new Members to activate memberships by making their first purchases
• Assist in showroom promotions and events
• Sell products to Members and their clients
• Instruct Members on maintaining control of clients
• Follow up on orders
• Assist in maintaining showroom cleanliness and organization of samples

Key Competencies

Selling Skills

Ability to establish relationships, demonstrate an orientation to profitability, knowledge of competition, respond promptly to requests for service and assistance, discern Member needs, follow-up on sales to assure Member satisfaction, react well under pressure and influence actions and opinions of others.

Problem Solving

Ability to suggest alternative solutions, use reason even when dealing with emotional topics, solve practical problems and deal with variables in situations where limited standardization exists, perform tasks accurately and thoroughly, complete tasks correctly and on time, prioritize and plan work activities, use time efficiently and set professional goals and objectives.

Oral Communications

Ability to listen well to others without interrupting, speak clearly and persuasively, solicit and respond appropriately to questions and make effective presentations in both one-on-one and group situations.

Teamwork

Ability to be objective and open to others' points of view, build individual commitments to group goals and objectives and accept feedback from others.

Schedule

• Full-time, minimum 45 hours per week
• Monday to Friday: 7:30 AM – 5:00 PM
• Saturdays 8:30 AM – 12:00 PM (on a rotation schedule)

Compensation & Benefits

• Average first year salary of $65,000, uncapped commission.
• Medical insurance plans available for full-time employees
• Dental and vision insurance plans available for full-time employees
• 401(k) program with employer match available for full-time employees
• Direct deposit available
• Paid time off, accruing up to 20 days per year based on tenure
• Company observed holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the Friday after Thanksgiving, and Christmas Day

 Our Hiring Process

We've designed our process to get you from application to offer in 2–3 weeks — no lengthy waiting periods, no unnecessary stages.

Step 1 — AI Interview (within 48 hours of applying)

Complete a short AI-powered interview, powered by Zero Hiring, at a time that suits you. No scheduling required — you choose when you do it, and it can be completed within 48 hours of applying.

Step 2 — Recruiter Call

A member of the Zero Hiring team will reach out to walk you through the role and the business in more detail, answer your questions, and make sure this is the right fit on both sides.

Step 3 — Hiring Manager Interviews

You'll meet the team. Typically 2–3 interviews, designed to give both parties a thorough and genuine sense of fit.

Step 4 — Offer

If it's a match, we move fast. Expect a clear, timely offer without the drawn-out back-and-forth.