Dispatcher Customer Service Representative

Rockingham Redi-Mix

Job Description

Rockingham Redi-Mix is seeking a Dispatcher Customer Service Representative to join our growing team! This position will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Apply

Vacancy posted 1 day ago

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