Account Manager

Job Title

Job Description

PRIMARY RESPONSIBILITIES

• Client Relationship Management: Cultivate strong, long-term relationships with existing clients by understanding their business needs, challenges, and objectives.
• Sales Generation: Develop strategies to maximize sales revenue from existing accounts and identify opportunities for upselling or cross-selling products or services.
• New Business Development: Identify and pursue leads for potential new clients, conduct market research, and tailor solutions to meet their requirements.
• Negotiation and Closing: Negotiate contracts, pricing, and terms of agreements to close sales deals while ensuring profitability for the company.
• Account Management: Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing ongoing support to ensure client satisfaction.
• Collaboration: Work closely with internal teams such as marketing, product development, and customer support to coordinate efforts and deliver exceptional service to clients.
• Sales Reporting and Forecasting: Maintain accurate records of sales activities, prepare regular reports on sales performance, and forecast future sales trends.
• Market Analysis: Monitor industry trends, competitor activities, and customer feedback to identify opportunities for business growth and product improvement.

SPECIFIC RESPONSIBILITIES

• New sales
• Manage customer accounts.
• Quoting
• Learn and continued education of technical skills related to ESPs.
• ESP system design.
• Review application designs.
• Attend failure review meetings.
• Lead optimization efforts.
• And other projects or assignments as needed.

EDUCATION & EXPERIENCE QUALIFICATIONS

• Bachelor's degree or two plus years of relevant ESP experience
• A minimum of two years of sales account management preferred.

JOB REQUIREMENTS

• Sales Experience: A proven track record in sales, preferably a minimum of two years of ESP, artificial lift, or oilfield experience in a B2B environment, with a strong understanding of sales techniques and strategies.
• Relationship Building: Excellent interpersonal skills with the ability to build rapport and trust with clients, understand their needs, and provide effective solutions.
• Communication Skills: Clear and persuasive communication skills, both verbal and written, with the ability to articulate complex ideas and negotiate effectively.
• Analytical Skills: Strong analytical critical thinking, and problem-solving skills to interpret sales data, identify trends, and make data-driven decisions.
• Organizational Skills: Ability to manage multiple accounts simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.
• Technical Proficiency: Proficiency in ESP system design, using sales CRM software, Microsoft Office Suite, and other relevant tools for sales management, reporting, and ESP system design.
• Adaptability: Willingness to adapt to changing market conditions, customer preferences, and company priorities to achieve sales targets.
• Travel: Ability to travel regionally up to 50% of the time.