Director of Sales

Job Description

Job Description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

What you will have an opportunity to do:

Director of Sales (DOS)

Embassy Suites by Hilton Boston Waltham
Pyramid Global Hospitality

 

Position Overview

The Director of Sales (DOS) is responsible for leading the overall sales strategy and revenue generation efforts for Embassy Suites by Hilton Boston Waltham, a premier all-suite hotel serving the Greater Boston market. Ideally located along Route 128/I-95 and minutes from downtown Boston, Cambridge, and Lexington, the hotel is well-positioned to capture corporate, group, association, government, biotechnology, technology, education, and social event business.

 

Reporting directly to the General Manager and partnering closely with Pyramid Global Hospitality's regional sales, marketing, and revenue management leaders, the Director of Sales is responsible for driving top-line revenue performance across all market segments, including group, corporate, transient, leisure, catering, and business travel. This highly visible Executive Committee position requires a strategic, proactive, and results-driven sales leader who can maximize Hilton's commercial resources, distribution channels, and Hilton Honors platform while maintaining the hotel's strong market presence and competitive positioning. The Director of Sales combines strategic leadership, direct selling, account development, team leadership, and business planning to achieve revenue goals and increase market share.

 

Key Responsibilities

• Lead all sales initiatives with a focus on corporate, biotechnology, pharmaceutical, technology, healthcare, education, government, association, social, and group business segments.
• Develop and execute a comprehensive Sales Business Plan that supports revenue objectives, market share growth, and ownership goals.
• Drive direct sales efforts utilizing Hilton sales resources, Hilton Honors, and distribution channels while maintaining a proactive approach to prospecting, client engagement, and business development.
• Build and strengthen relationships with Hilton National Sales, key accounts, corporate partners, meeting planners, local businesses, destination organizations, and community stakeholders.
• Expand market share through targeted strategies focused on corporate travel, group meetings, association business, government accounts, sports travel, and SMERF segments.
• Strategically manage key accounts and develop long-term partnerships that generate sustainable revenue growth and customer loyalty.
• Collaborate closely with Revenue Management to optimize pricing, segmentation, forecasting, and channel strategies utilizing Hilton systems and best practices.
• Lead, mentor, and develop the sales team, fostering a culture of accountability, collaboration, customer service, and performance excellence.
• Partner with marketing resources to support digital marketing, social media, public relations, local partnerships, and promotional campaigns that enhance the hotel's visibility and market presence.
• Represent the hotel within the Greater Boston business community and actively participate in industry organizations, networking events, and destination partnerships.
• Prepare and present accurate forecasts, sales reports, market analyses, and business reviews to ownership and executive leadership.
• Serve as a key member of the Executive Committee, contributing to overall hotel strategy, guest satisfaction initiatives, operational excellence, and culture development.

What are we looking for?

• Bachelor's degree preferred in Hospitality Management, Business Administration, Marketing, or a related field.
• Minimum of 5+ years of progressive hotel sales experience, with at least 2+ years in a Director of Sales, Associate Director of Sales, or senior hotel sales leadership role within a full-service hotel environment.
• Hilton experience strongly preferred, including proficiency in Delphi, OnQ, Hilton Sales systems, and familiarity with Hilton's commercial platforms, distribution channels, and Hilton Honors program. Proven success driving group, corporate, catering, and transient revenue within highly competitive hotel markets.
• Experience selling to corporate, biotechnology, pharmaceutical, technology, healthcare, education, government, association, and social market segments strongly preferred.
• Demonstrated expertise in direct selling, strategic account management, prospecting, business development, and revenue generation.
• Strong understanding of hotel sales strategy, market segmentation, forecasting, revenue optimization, and demand generation.
• Working knowledge of hospitality marketing, digital advertising, local market positioning, and demand-driving initiatives.
• Exceptional communication, presentation, negotiation, and relationship-building skills with the ability to engage owners, senior leadership, clients, and community partners.
• Proven ability to develop and maintain long-term relationships with key accounts, meeting planners, travel managers, and industry stakeholders.
• Dynamic, entrepreneurial, and results-oriented leader with a passion for team development, mentorship, and achieving ambitious revenue goals.
• Strong analytical skills with the ability to interpret market data, identify trends, and implement strategic action plans.
• Knowledge of the Greater Boston market, including Waltham, Cambridge, Lexington, Route 128, biotechnology, healthcare, technology, and higher education business drivers, is highly preferred.

Why Pyramid Global Hospitality?

As part of Pyramid Global Hospitality, you will join a people-focused organization committed to career development, operational excellence, and long-term success. This role provides the opportunity to drive commercial performance, build a high-performing sales culture, and make a significant impact on the hotel's continued growth.

 

Pyramid Global Hospitality offers competitive compensation, a comprehensive benefits package, leadership development opportunities, and an attractive bonus incentive plan designed to reward top performance. Whether you're looking to expand your leadership experience or take the next step in your hospitality career, Embassy Suites Boston Waltham provides an outstanding platform for professional growth and success.

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Compensation:

$135,000

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$145,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.