Personal Lines Insurance Account Manager (Bilingual in English and Mandarin)

Job Description

Job Description

We have a SPOT for YOU at NavSav! We are in need of a passionate, hard working, and experienced Personal Lines Account Manager to assist with client services and retention within one of our local offices. We are a rapidly growing independent agency with over 75+ locations across the Unites States. We have access to 150+ carriers which equates to much higher retention and customer satisfaction!We are searching for talented people who will help us shake up the insurance world and guide the NavSav of tomorrow. Our people bring ambition, passion, and innovation to every dimension of our company. Every member of our team is adding to our rapid growth and bringing new perspectives to every corner of our success.About the role:We are hyper focused on GROWTH and RETENTION. We feel that it is just as important to retain our loyal clients as it is to bring in new clients! We need a committed account manager like you to bring high energy and motivation to meet goals and initiatives. The ideal account manager would be enthusiastic about this position and the part that you will play in providing best in class customer service to clients while helping them to prepare for the unexpected! If this sounds like you, we are ready for you! Apply today! Key Responsibilities:Establish and develop exceptional customer relationshipsProvide prompt, accurate, and friendly customer serviceDiscuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changesProviding policy reviews as appropriate and remarketing policy renewals as needed for clientContribute to individual goals and agency success by following our set retention processesBenefits Included:Medical InsuranceRetirement with up to 4% matchCommission eligible when rounding out accounts and cross selling accountsPaid holidaysPaid vacationVision InsuranceSupplemental InsuranceDental InsuranceRequired skills and licensing:Property and Casualty licenseMust be fluent in both Mandarin & EnglishPass background checkCustomer service experienceStrong verbal/written communication skillsGood operational computing/typing 45+ WPM (Microsoft Office Suites, Internet Browsers)Confident self-starter who works well independentlyStrong problem-solving capabilitiesAbility to multi-taskIf you feel that this position could be a great fit for your skillset, we encourage you to apply now!

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