Office Technician (Typing)

Job Description and Duties

This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet). We advocate with purpose and passion every day for our state’s veterans and their families and connect them to their earned benefits. We offer a range of services, from our network of award-winning veterans' homes to our innovative home loans program. Additionally, we provide special statewide benefits and veteran outreach services.

CalVet provides our staff with a wide range of fulfilling and enriching growth opportunities in skilled trades, healthcare, administrative and professional fields, and beyond. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.

This position is located in the Nursing Department of the Veterans Home of California - West Los Angeles and provides clerical support to an assigned unit and other units under Nursing as needed.

Apply today to join our team! Visit our website at to learn more about us.

We especially encourage veterans to apply utilizing CalVet’s Veterans Hiring Preference (please refer to the Special Requirements section below) and the state’s . 

Please note: You will need to take and pass an examination for Office Technician (Typing) to establish list eligibility prior to job offer. Please visit for more information.

Veterans are encouraged to utilize the state’s Veterans Preference Program. 

A typing certificate is required. The Department of Veterans Affairs does not provide testing for typing certificates. For information on where you can obtain an acceptable typing certificate, please visit: .

You will find additional information about the job in the .

Working Conditions

Employees of CalVet will be required to follow state or county public health guidelines and requirements enacted in accordance with infectious disease prevention and control.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Veterans may qualify for a CalVet Veterans Hiring Preference. Military service must be included in the Employment History section of the Employment Applications (STD. 678). The application package must include documentation of discharge, appropriate to the branch of service. The documentation must reflect a discharge/release under conditions other than dishonorable. If the candidate fails to include this information then the CalVet Veterans Hiring Preference shall not be granted in the recruitment

Successful completion of a live scan and a pre-employment physical (including drug testing for certain civil service classifications) will be required.

Benefits

The website below is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. Please review this information prior to accepting employment.

Benefits-Summary.aspx

The Veterans Home of Californi a West Los Angeles offers FREE PARKING and is conveniently located off of the Highway 405 Corridor and near many local eateries and financial institutions.

Statement Of Qualifications

A Statement of Qualifications (SOQ) is required. Please note that resumes, cover letters, and/or any other documents do not take the place of the SOQ. Applicants who fail to submit a complete SOQ as instructed and/or fail to submit all of the required documents may be eliminated from the selection process.

The SOQ serves as documentation of your ability to present information clearly and concisely in writing. In your SOQ, describe your experience, knowledge, and competencies as they relate to each of the items listed below. The items must be addressed and numbered in the same order as listed; do not consolidate responses. The SOQ must be no more than 1 page , typed, using 12- point Arial font on standard letter-sized paper with one (1)-inch margins.

Question 1: Clerical Support & Task Prioritization

Describe your experience providing administrative and clerical support in a fast-paced environment. How do you prioritize conflicting tasks—such as answering phones, scheduling appointments, maintaining calendars, and managing urgent supervisor requests—while maintaining accuracy and meeting strict deadlines?

Question 2: Confidentiality & Sensitive Records

This position handles sensitive personnel files, medical/resident records, and performance evaluations. Describe a time when you were responsible for handling highly confidential information. What specific steps and precautions did you take to protect privacy and maintain compliance?

Question 3: Technical Skills & Data Management

Detail your proficiency with Microsoft Office applications (Word, Excel, Outlook). Provide a specific example of how you have used Excel to track data (e.g., supply orders, training compliance, or attendance) and Word/Outlook to prepare polished correspondence, meeting minutes, or reports.

Question 4: Communication, Public Relations, & Tact

Describe your experience interacting directly with the public, clients, or residents and their families. How do you exercise sound judgment, tact, and patience when communicating with individuals who may be distressed, confused, or demanding?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  A Statement of Qualifications is required. Please see the “Statement of Qualifications” section for more information.