Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With more than 50 years of combined State Farm experience, our office is proud to bring a wealth of knowledge and genuine care to every client we serve. We see ourselves as true Risk Advisors — taking the time to educate our clients, identify coverage gaps, and provide personalized solutions so they can make confident decisions for themselves and their families. Building strong relationships is at the heart of everything we do, because we believe trust and connection make all the difference.

Our close-knit team typically consists of four members (currently three), and while we take our work seriously, we don’t take ourselves too seriously. We love to laugh, celebrate wins, and create a positive atmosphere where everyone feels valued.

We offer a competitive compensation structure including salary, commission, and bonuses, as well as a retirement plan and paid time off that increases with tenure. Additional perks include team outings, Lunch ‘N Learn sessions, milestone celebrations, and birthday or work anniversary recognition.

We’re proud of the culture we’ve built — one that’s hardworking, people-centered, and fun. Our ideal team member is someone with integrity, a great attitude, and the desire to grow while helping others. If that sounds like you, you’ll fit right in with our outstanding team.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Aprille Shaffer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.