Part-Time Front Desk Representative

Job Description

Job Description

Front Desk Representative (Bilingual Preferred Spanish Speaking)

Bright Smiles Community Clinic & Dental

Benefits & Perks

• Competitive Pay: $17$20 per hour
• Flexible Scheduling Options
• Supportive, Mission-Driven Work Environment
• Strong Work-Life Balance
• Ongoing Training and Growth Opportunities
• Opportunity to Serve Underserved Communities
• Bilingual (Spanish-speaking) candidates strongly encouraged to apply

About Us

Bright Smiles Community Clinic & Dental is a nonprofit dental clinic dedicated to expanding access to quality oral healthcare for underserved communities. We proudly serve patients with Medicaid, Medicare, and those without insurance , ensuring compassionate, culturally responsive care for all.

Job Summary

We are seeking a friendly, organized, and service-driven Front Desk Representative to join our team. As the first point of contact, you will play a vital role in creating a welcoming and supportive environment for our diverse patient population.

This position is ideal for someone who is passionate about community health, enjoys helping others, and thrives in a fast-paced clinical setting.

Responsibilities

• Greet patients warmly and provide a welcoming, respectful experience for all individuals
• Answer phone calls, respond to inquiries, and schedule appointments (including emergencies and walk-ins)
• Assist patients with intake forms, consent documents, and insurance verification (Medicaid/Medicare/uninsured)
• Maintain a clean, organized, and professional front desk environment
• Support patients throughout their visit, ensuring clear communication and comfort
• Coordinate with clinical staff to ensure smooth daily operations
• Perform general administrative and clerical duties as needed

Qualifications

• Minimum of 2 years of front desk, receptionist, or customer service experience preferred
• Bilingual (Spanish-speaking) strongly preferred ; additional languages are a plus
• Excellent communication and interpersonal skills with a commitment to compassionate care
• Strong organizational skills and ability to multitask in a fast-paced environment
• Comfortable using computers, scheduling systems, and electronic records
• Positive attitude, reliability, and strong work ethic
• Passion for serving diverse and underserved populations