Enterprise Project Coordinator

Enterprise Project Coordinator OVATION Wireless Management, Inc. is looking for an Enterprise Project Coordinator located in Cornelius, NC (or potentially virtual) to manage customer projects and support enterprise mobile device initiatives. Main Purpose The Mobility Project Coordinator will be responsible for interfacing with OVATION’s enterprise client to provide technical support and administrative services within the client, carrier and OVATION consoles. Successful candidates will have a proven track record of successful customer interactions, project contributions, strong data analytics, and ability to manage multiple projects concurrently. Job Duties Project coordination Build and communicate project plans for respective projects Coordinate OVATION and customer resources required to execute key tasks within the project plan Facilitate regular project meetings with customers within the active projects Manage project rosters and provide regular reporting to OVATION leadership and key customer contacts throughout projects Create and manage follow-up procedures for impacted customers within the project rosters Own the escalation management process for addressing issues as they occur Facilitate the end‑user and platform administration duties in conjunction with OVATION leadership team Facilitate version control of content management and push to end users for compliance Advise on mobility architecture and implement device features and restrictions for project‑based smart devices Assist OVATION’s Managed Mobility team with smart device deployment projects Provide reports on devices out of compliance with client policies Create and maintain detailed documentation, installation instructions, technical bulletins, reports, etc. for assigned projects Attend required meetings for projects, engineering, training, etc., and follow through on any assignments Liaise with client vendors for special needs, issues, and improvements Responsibilities Project coordination Project planning Project logistics coordination Resource coordination Communication plan development and management Follow‑up coordination Project reporting and data management Qualifications Bachelor’s degree or higher 3 years or more of project coordination related experience Data analytics experience a plus Excellent oral, written, presentation, and communication skills Proficiency with Microsoft Office (Word, Excel, PowerPoint) Excellent inter‑personal skills and ability to work with individuals at all levels of the organization Strong analytical and problem‑solving skills Ability to effectively prioritize and execute in a high‑pressure environment Self‑starter capable of setting priorities and meeting deadlines in a fast‑paced environment Typical Skills Project coordination Proven success with customer communication Consolidated reporting and analytics skills Presentation of project progress and data elements Logistics experience a plus Ability to use spreadsheets to manage data for reporting and system updates Manage project assignments effectively with operational tasks to ensure successful completion Physical Requirements: Exerts up to 20 pounds of force occasionally and/or a negligible amount frequently to move objects. Security Sensitive: This role interfaces with client data and OVATION Intellectual Property that is security sensitive and thereby subject to the provisions of the employment agreement. Confidentiality statements, non‑disclosures, IP ownership rights, and a background check are required. Location: Cornelius, NC (potentially virtual). Travel: This role requires some travel. #J-18808-Ljbffr Ovation Services Group