Contact Center Solution Architect (Chicago, IL)
CEDENT
Responsibilities:
Department: Preferred Vendors This is a contract to hire position
- 5+ years with Conversational AI technology - Chatbots both messages/voice with proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions.
- Experience integrating these chatbots on web/.com site and then API gateway integrations
- Orchestration of solutions designs involving above + Middleware + end data system /generative AI+RAG
- 8+ years of hands on technical experience in Contact Center & CX platforms
- 8+ years of experience with cloud technologies / infrastructure (AWS)
- Solid technical understanding of cloud platforms (AWS/Azure/GCP), APIs, CI/CD, web technologies, and DevOps practices.
- Lead design solutions/solution blue prints, artifacts/ hands on code involving Conversational AI , IVR systems , chatbot/web chat solutions , and cloud-native web applications .
- Collaborate with technology leads/developers, business SMEs, UX designers, and technology stakeholders to define technical deliveries
- Drive integration of Voice and Web-based channels with back-end systems, APIs and analytics platforms.
- Coordinate with Cloud infrastructure teams (AWS, Azure, or GCP) to ensure scalable, secure, and high-performance deployments.
- Lead/design/architecting API integrations between internal platforms, external systems, and cloud services.
- Collaborate with development, infrastructure, and product teams to gather integration requirements and translate them into scalable technical solutions.
Department: Preferred Vendors This is a contract to hire position
Vacancy posted 19 hours ago
Similar jobs that could be interesting for youBased on the Contact Center Solution Architect (Chicago, IL) in Chicago, IL vacancy
- ...Contact Center Solution Architect (Chicago, IL) Responsibilities: 5+ years withConversational AI technology - Chatbots both messages/voice with proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions. Experience integrating these chatbots...SuggestedContract work
Cedent
Chicago, IL1 day ago - ...Solutions Architect - Agent Desktop (Chicago, IL) We are looking for a talented Solutions Architect to join one of our top commercial partners. We are... ...hands‑on with deep expertise in customer service and contact center platforms, specifically with Cisco technologies....Suggested
Cedent
Chicago, IL1 day ago - ...Our consumer business provides digital solutions for consumers to better spend, borrow,... ...as the escalation point for corporate contacts on any service issues and as the internal... ...Posting Date 07/02/2026, 01:40 PM Locations Chicago, IL, United States Goldman Sachs, Inc.Suggested
- Job Duties Own end-to-end solution design for ESM capabilities on ServiceNow Ensure solutions are scalable, compliant, and aligned with Golden Instance architecture Lead design for functional domains (IT, HR, Finance, Procurement, Legal, etc.) Review and validate designs...Suggested
$60 per hour
We are seeking an AI Engineer for a hybrid position located in Chicago, IL. The role involves designing AI-powered solutions and engaging in customer workshops. A strong background in software development and AI solutions is required. Candidates must have 7+ years of experience...SuggestedContract work- CeDent is seeking a Contact Center Solution Architect based in Chicago, IL. The role involves delivering innovative AI-powered virtual assistant solutions, primarily through Conversational AI technology and chatbots. The ideal candidate will have over 5 years of experience...
- Senior Technical Architect - Chicago, IL Contract IT Role: Senior Technical Architect Location: Chicago... ...business domains, one or more ERP solutions, or one or more technical tools/... ...Details Full Name Work Authorization Contact Number Email ID Skype ID Current location...Contract workRelocation
- RL Canning is seeking an experienced Solutions Architect to design scalable application solutions in Chicago, focusing on healthcare systems. This hybrid role involves evaluating technology projects and mentoring teams while ensuring compliance with architecture standards...Temporary work
$58 per hour
Cayuse Holdings is seeking an AI Engineer to design and implement AI-powered solutions in a hybrid setting in Chicago. You will conduct customer workshops and develop integrations with existing platforms, leveraging your extensive experience in software development and...Hourly pay- A leading tech firm in Chicago is seeking a talented Solutions Architect to join their team. This role involves architecting robust contact center solutions using Cisco, Salesforce, and Microsoft Dynamics technologies. Candidates must have over 5 years of experience in...
$60k - $115k
AWM, GS Ayco Workplace Advisory Solutions, Relationship Manager - Analyst, Chicago location_on Chicago, IL, United States YOUR IMPACT Are you motivated to help grow... ...We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees...Full timeTemporary workPart timeWork at office$68.17k - $124.98k
...industry, economic trends, local market and competitors. Develop solutions regarding client‑related issues to ensure client satisfaction... ...is preferred. 6 years prior experience managing a profit center. 5 years relevant direct hire/staffing industry experience. Prior...Permanent employmentFull timeTemporary workWork at officeLocal area- ...Job Role: Solution Architect Job Location: Chicago, IL. Plano, TX and Atlanta, GA Required skills/experience Solution Architect We provide Global Corporate Investment Banking and Global Transaction Services with direction on technology strategy...Flexible hours
Apex Informatics
Chicago, IL1 day ago - ...Sr. Solution Architect U.S. Bank is looking for a motivated and experienced technical leader to be a key player in changing how we deliver... ...Azure Data services Locations: Minneapolis, MN Chicago, IL Atlanta, GA Irving, TX Also, I am open to remote...Work experience placementRemote work
Software Technology Inc
Chicago, IL3 days ago $153.5k - $242.9k
...What Is The Role As a SLED Sr. Solutions Architect you will serve as a technical authority and trusted advisor to our sales team, customers... ...partners. What You Will Be Doing Serving as the technical point of contact for your accounts and account managers in your assigned...Flexible hoursUnited States Digital Space LLC
Chicago, IL3 days ago$107.5k - $170.1k
...effectively — Elastic’s complete, cloud-based solutions for search, security, and observability... ...Is The Role As a SLED Sr. Solutions Architect at Elastic you will serve as a technical... ...Doing Serving as the technical point of contact for your accounts and account managers...Local areaFlexible hoursWinsAbove
Chicago, IL1 day ago$156.5k - $290.1k
Principal Solutions Architect page is loaded## Principal Solutions Architectlocations: Chicago, IL 60607: Irving, TX 75062 Vizient Corporate HQ: Edina, MN 55435time type: Full... ...preventive care facilities, including surgery centers, home health and senior living* Apexus –...For contractorsVizient
Chicago, IL4 days ago- ...Hybrid Role – Chicago, IL (2 to 3 days per week onsite) We are not offering visa sponsorship... ...innovators, delivers industry‑leading solutions tailored to each customer’s unique... ...Canning is seeking an experienced Solutions Architect to partner with business leaders,...Full timeTemporary workLocal area2 days per week3 days per week
RL Canning
Chicago, IL19 hours ago - ...Role: Senior Solutions Architect Location: Chicago, IL (Onsite) Full Time Job Description Must Have Technical/Functional Skill Front-end: Angular (or similar modern frameworks) Back-end: .NET / C# APIs and services Databricks...Full time
United IT Solutions
Chicago, IL4 days ago - ...Solution Architect Opportunity Genesis10 is seeking a Solution Architect. This is a three-month hybrid contract to hire position with... ...OH. This position can also be located in Minneapolis, MN or Chicago, IL. Compensation: $80.00 - $90.00/hr. W2. We are seeking an...Permanent employmentContract work
Genesis10
Chicago, IL2 days ago - ...Job Title: Senior UiPath Solution Architect Duration: 3 months CTH Location: Preferably Chicago, IL or Remote Performance-Based Job Description (PBH)... ...Architect certification Experience with AI Center, Document Understanding, or intelligent...Remote work
CoSourcing Partners
Chicago, IL4 days ago $68.56 per hour
...Solutions Architect Our client, a leading organization in enterprise technology solutions, is seeking a Solutions Architect to join their... ...TX; Westlake, TX; Southlake, TX; Phoenix, AZ; Denver, CO; Chicago, IL) Pay Range: $68.56 What's the Job? Lead...Work at officeExperis
Chicago, IL1 day ago- ...Job #: 4894 Pay Rate: Not Specified Job type: contractor Location: Chicago, IL Responsibilities: Experience in cloud, edge devices, building automation. Enable deployment of the OpenBlue Bridge V 3.0 (new IoT gateway + configuration) across the edge devices, configuring...For contractors
TechDigital Group
Chicago, IL4 days ago - ...everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting... ...industry trends. Work remotely, or in Chicago, IL/Rockville, MD Ideal Candidate U.S.... ...Eight years of experience as a Solution Architect Eight years designing solutions with Java...Remote work
EmergencyMD
Chicago, IL4 days ago $134.4k - $249.6k
...is seeking a Credit Product Specialist (Healthcare) based in Chicago, IL. In this role, you will serve as an expert in market-level credit... ...and collaborate with various teams to deliver tailored credit solutions. Successful candidates will have a Bachelor's degree and...$162k - $190.6k
Solutions Architect, Utilities, Customer Solutions Meter to Cash Are you ready to make an impact? West Monroe is seeking a Solutions Architect to join our Energy & Utilities (E&U) practice, specializing in Customer Solutions. This role will focus on the Meter to Cash lifecycle...Work at officeLocal areaRemote workFlexible hours- Novisync Solutions Inc. is seeking a skilled professional in Chicago, IL to assist customers in planning and managing backup environments. Key responsibilities include supporting backup architecture and configuration for Data Domain and Avamar, ensuring successful migrations...
$108k - $216.71k
...the world’s leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory... ...for an experienced OneStream Solution Architect to join our growing OneStream... ...08,000 to $216,710In Chicago, IL: pay rate range is $110,000 to...Local areaWorldwide$113.3k - $226.7k
## Global Supply Chain Solution Architect - Planning & LogisticsCandidatar-selocations: United States - Illinois - North Chicago: United States > Waukegan : J46time type: Tempo Integralposted... ...:*** This is an onsite role based in **IL** This is **NOT** a remote role/...Worldwide- ## Solutions Architect - ApplicationsApplylocations: Chicago, IL: Tempe, AZ: Peoria, ILtime type: Full timeposted on: Posted Todayjob requisition id: R1713# **About... ...Flexible & hybrid work arrangements* ### Fitness center discounts and free virtual fitness platform* ###...Temporary workWork at officeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contact Center Solution Architect (Chicago, IL). Be the first to apply!
Related searches
- solutions architect Chicago, IL
- senior cloud solutions architect Chicago, IL
- aws solution architect Chicago, IL
- azure cloud solution architect Chicago, IL
- entry level aws solution architect Chicago, IL
- presales solution architect Chicago, IL
- business solutions manager Chicago, IL
- solution engineering manager Chicago, IL
- lead solution architect Chicago, IL
- business solutions architect Chicago, IL