Remote Customer Success Manager - ITIL/ITSM Expert
Hewlett Packard Enterprise
- Remote job
Hewlett Packard Enterprise in the United States (North Carolina) is seeking a Customer Success Manager to partner with the customer and drive IT service delivery across ARUBA/HPE. This role emphasizes high-touch engagement, service reviews, and proactive issue resolution in a remote setting. You will maintain strong relationships, coordinate with cross-functional teams, establish CSPs, and guide customers toward business outcomes while ensuring satisfaction and renewal opportunities. #J-18808-Ljbffr Hewlett Packard Enterprise
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$130k - $200k
Job Title: BMC Remedy ITSM Subject Matter Expert / Platform Architect... ...Remedy ITSM) Location: Remote (Must live near or be... ...stakeholders into secure, ITIL-aligned Remedy solutions—including custom applications, service... .../Problem), Change Management, Asset Management, Atrium...Remote workFull time$65.2k - $150.5k
Customer Success ManagerThis role has been designated as ‘Remote/Teleworker’, which means you will primarily... ...have the flexibility to manage our work and personal... ...industry best practices (ITIL/ITSM) to ensure that the... ...to become a knowledge expert in your field or apply...Remote workFull timeWork experience placementWork at officeLocal areaImmediate startWork from home- Ethos is seeking experienced customer success managers to help train an advanced language model on professional documents, spreadsheets, and slide decks. This remote, flexible role requires 4+ years leading CS or support operations for B2B SaaS, plus craft of health-score...Remote jobFlexible hours
$70 per hour
...foundational AI lab to find experienced senior customer success managers who can help train their latest... ...(or more if desired) Location Fully remote, work on your own schedule Start date... ...delivering executive business reviews Expert-level PowerPoint and slide craftsmanship...Remote workImmediate startFlexible hours- ...Journeyman QA Specialist to ensure service-management quality for the USMEPCOM ENLIST... ..., and continual-improvement across ITSM and governance activities. Remote work with preference for Chicago-... ...service quality, supporting ITIL Version 5 practices and #J-18808-Ljbffr...Remote job
- ...Contracts Subject Matter Expert (SME) Middletown, PA 6... .../month** Currently Remote but can change to hybrid... ...payments, contract management, or related fields. Strong... ...SAP projects. ITIL / ITSM practices and methodologies... ...is “live” with active customers. The resource shall attend...Remote workDaily paidContract workPart timeFor contractorsWork at officeImmediate start
$116.35k - $210.33k
...VDI Subject Matter Expert (SME) to support a... ...support to customers across multiple geographic... ...to perform remote administration of... ...availability and capacity management solutions using... ...Service Management (ITSM) ticketing... ...Administrator, or equivalent.ITIL Foundations...Remote workFull timeContract workAfternoon shift- ...We are seeking a Senior ITSM Engineer to establish, standardize... ...improve enterprise IT Service Management processes and governance. The... ...enterprise ITSM processes aligned with ITIL best practices. Establish... ..., incident recurrence, change success rate, SLA compliance, and...Flexible hours
- ...ServiceNow Developer / Architect to lead ITSM/ITOM initiatives, implement, customize, and enhance the enterprise... ...Discovery, Service Mapping, and Event Management. The role requires 7+ years in... ...background in integration, scripting, and ITIL processes. #J-18808-Ljbffr Interon...
$137.36k - $228.94k
...candidate privacy. About This Role Customer Success Manager — Omnissa The Customer Success... ...health narratives. Experience with ITSM and productivity ecosystems commonly integrated... ...and societies. Location: Remote – located in or near Dallas, Texas...Remote workWork experience placementLocal areaVisa sponsorshipFlexible hours- Synergy is seeking a dynamic Incident Management Team Manager to lead enterprise IT support and... ...federal portfolios. You will champion ITSM best practices, drive continuous improvement... ...reporting to federal stakeholders, with remote work options and a strong focus on...Remote job
- ...protection products, nutrient management tools, and advanced... ...locations and some remote employees. The position... ...management Experience with ITSM tools (ServiceNow,... ...CompTIA A+, Network+, ITIL Foundation, or similar... ...position is (typically) 60% Customer Support and 40% IT...Remote workPermanent employmentFull timeWork at officeLocal areaImmediate startFlexible hours
- ...Opportunity Overview Northramp is seeking an ITIL v4 Expert or ITIL Master-certified Lead ITSM/ITIL Consultant to serve as the senior IT service management authority on an enterprise Service... ...trees, routing logic (including remote vs. on-site support), RACI, staffing and...Remote workContract workTemporary workWork from homeShift work
$135k - $165k
...Digital Managed Services Client Success Manager Huron is a global consultancy... ...Join our team as the expert you are now and... ...collaborative culture. Work remotely from anywhere in the... ...(or equivalent ITSM platform), SLA models... ...management, and ITIL frameworks. Strong...Remote workHourly pay- ...Senior Client Success Manager Diversified is seeking a strategic... ...role that combines Customer Success Management... ...records current in the ITSM tool Use... ...change management, with ITIL 4 Foundation or equivalent... ...operating models (onsite, remote, hybrid) and ITSM platforms...Remote workPermanent employmentContract workTemporary workFlexible hoursNight shift
- ...seeking a Clinical Analyst I to partner with customers, troubleshoot issues, and support... ...labs, and diagnostics. The role requires ITIL Foundation knowledge and strong technical... ...work from our North Palm Beach, FL office, remotely, or in a hybrid arrangement. #J-18808-Ljbffr...Remote jobWork at office
- ...will troubleshoot hardware and software issues for both on-site and remote users. Responsibilities include managing installations, upgrades, and configuring workstations, while ensuring adherence to ITIL processes for incident resolution. The ideal candidate will possess...Remote work
- ...diverse technical issues, document resolutions, and maintain high user satisfaction through effective problem solving. You will work with ITIL-based processes, support end-users, and participate in on-call rotations, ensuring timely problem resolution and knowledge-base...Remote jobFlexible hours
- ...Dynatrace Admin - Integration Expert Location: Remote, Draper, UT Duration: 6... ...integrating alerts with ITSM tools (we are moving to Fresh... ...OneAgent Deployment & Management "Dynatrace Tagging & Management... ...| reports| notebooks| and custom visualizations for...Remote work
$95k - $101.23k
...Expert Systems Engineer Location: Remote - USA Travel: Up to 20% Key Responsibilities Manage, monitor, maintain, and support infrastructure... ...technical initiatives to successful completion. Work directly... ...such as GIAC, ITIL, or MCSE . Working Arrangements...Remote workWork at officeLocal area$120k - $165k
...Principal Customer Success Manager At Imanage Means This is a remote role within a global team that utilizes cutting-edge... ...contact, bringing in subject matter experts as needed to meet the unique... ...ticketing systems. A PMP or ITIL certification. Experience implementing...Remote workWork at officeLocal areaWorldwideFlexible hours$150k - $165k
...Department: Blue Mantis Location: Remote Description The Customer Success Manager, Channel Partner Portfolio is a... ...rather than a subject matter expert, bringing in the right Blue Mantis... ...; FinOps Certified Practitioner, ITIL Foundation, or Microsoft fundamentals...Remote workContract workWork at office$97.39k - $162.32k
...currently seeking a ITSM Service Delivery Manager to join our team in Washington... ...needs, and a valid ITIL v4 certification.... .... Provide expert guidance to the federal... ...accelerating client success and positively impacting... ...many positions offer remote or hybrid work options...Remote workTemporary workWork at officeFlexible hours- ...Enterprise Customer Success ManagerThis role offers the opportunity to shape the experience and... ...continuous learning. This is a full-time, fully remote opportunity in a flexible, customer-... ...an enterprise customer portfolio.Manage relationships with key enterprise customers...Remote workFull timeWork from homeFlexible hours
- ...Job Title: Network Architect – Expert Agency Name: Office of... ...– This position is primarily remote/office-based, with rare on-site... ...travel to OMH facilities or OMH-managed sites when a task requires physical... ...issues reported via ITSM. Escalate critical calls as necessary...Remote workFull timeFor contractorsWork at officeLocal area
- ...of client LAN, wireless, and remote access networks. • End user accounts... ...Fulfillment • Incident Management • Access Management • Meets... ...• Maintains a high level of customer satisfaction • Capable of producing... ...to include Microsoft, Cisco, ITIL, or similar Interested...Remote workContract workImmediate start
$115k - $150k
...Vercel is seeking a Customer Success Manager to join their remote team in the United States. You will manage a portfolio of Enterprise customers, driving success through strong relationships and aligning Vercel's solutions with their business objectives. The ideal candidate...Remote workFlexible hours
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