Remote Customer Success Manager — ITIL/ITSM
HPE Aruba Networking
- Remote job
Hewlett Packard Enterprise Aruba Networking is seeking a Customer Success Manager (CSM) to partner with customers, ensure IT service management excellence, and deliver outcomes aligned with business objectives. This remote/teleworker role requires guiding cross-functional teams and shaping CSPs to align with customer goals. You will act as the single IT management focal point for service-related issues, drive improvements, manage escalations, and lead quarterly reviews while fostering strong #J-18808-Ljbffr HPE Aruba Networking
- ...Enterprise in the United States (North Carolina) is seeking a Customer Success Manager to partner with the customer and drive IT service delivery... ..., service reviews, and proactive issue resolution in a remote setting. You will maintain strong relationships, coordinate...Remote job
- Hewlett Packard Enterprise is seeking a seasoned Customer Success Manager to partner with customers as the IT management focal point for service... ...field delivery and engineering teams. The role supports remote work from the US, with a focus on North Carolina accounts and...Remote job
$65.2k - $150.5k
Customer Success ManagerThis role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who... .... We have the flexibility to manage our work and personal needs. We... ...utilize industry best practices (ITIL/ITSM) to ensure that the team works...Remote workFull timeWork experience placementWork at officeLocal areaImmediate startWork from home- ...Journeyman QA Specialist to ensure service-management quality for the USMEPCOM ENLIST... ..., and continual-improvement across ITSM and governance activities. Remote work with preference for Chicago-... ...service quality, supporting ITIL Version 5 practices and #J-18808-Ljbffr...Remote job
- Synergy is seeking a dynamic Incident Management Team Manager to lead enterprise IT support and... ...federal portfolios. You will champion ITSM best practices, drive continuous improvement... ...reporting to federal stakeholders, with remote work options and a strong focus on...Remote job
$137.36k - $228.94k
...candidate privacy. About This Role Customer Success Manager — Omnissa The Customer Success... ...health narratives. Experience with ITSM and productivity ecosystems commonly integrated... ...and societies. Location: Remote – located in or near Dallas, Texas...Remote workWork experience placementLocal areaVisa sponsorshipFlexible hours- ...Senior Client Success Manager Diversified is seeking a strategic... ...role that combines Customer Success Management... ...records current in the ITSM tool Use... ...change management, with ITIL 4 Foundation or equivalent... ...operating models (onsite, remote, hybrid) and ITSM platforms...Remote workPermanent employmentContract workTemporary workFlexible hoursNight shift
$135k - $165k
...Digital Managed Services Client Success Manager Huron is a global consultancy that... ...collaborative culture. Work remotely from anywhere in the U.S.... ...ServiceNow (or equivalent ITSM platform), SLA models, incident... ...request management, and ITIL frameworks. Strong...Remote workHourly pay- ...Opportunity Overview Northramp is seeking an ITIL v4 Expert or ITIL Master-certified Lead ITSM/ITIL Consultant to serve as the senior IT service management authority on an enterprise Service... ...trees, routing logic (including remote vs. on-site support), RACI, staffing and...Remote workContract workTemporary workWork from homeShift work
- DMI is seeking an ITSM Administrator to join our remote US team. The role covers administration, configuration, maintenance, integration, reporting,... ...problem, change, request, asset, knowledge, and event management, and to enable NOC operations and effective service delivery...Remote jobNight shift
- ...Enterprise Customer Success ManagerThis role offers the opportunity to shape the experience and... ...continuous learning. This is a full-time, fully remote opportunity in a flexible, customer-... ...an enterprise customer portfolio.Manage relationships with key enterprise customers...Remote workFull timeWork from homeFlexible hours
- ...Manage a mid-market and enterprise portfolio, overseeing the full customer lifecycle from onboarding to renewal while identifying churn risks and growth opportunities. Own and close renewals, consistently delivering on retention and net revenue targets with strong negotiation...Remote work
$115k - $150k
...Vercel is seeking a Customer Success Manager to join their remote team in the United States. You will manage a portfolio of Enterprise customers, driving success through strong relationships and aligning Vercel's solutions with their business objectives. The ideal candidate...Remote workFlexible hours$115k - $150k
...Customer Success Manager, West job at Vercel. Remote. About Vercel: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post,...Remote workWork from homeFlexible hours- ...Convr is seeking a Customer Success Manager to join the Customer Experience Team in the United States. You will be the primary link between Convr and customers, ensuring optimal use of the platform and aligning outcomes with strategic objectives. You’ll cultivate trusted...Remote work
- ...and engineering stakeholders. What you’ll do: Lead customer onboarding by connecting Jira and GitHub. Run monthly updates... ...opportunities. What we’re looking for: ~5+ years in customer success at B2B SaaS. ~ Comfort with data and API integrations....Remote work
- ...The Customer Success Manager at Conga will oversee a portfolio of national and global accounts, building trusted relationships, driving product adoption, and delivering measurable business outcomes. You will act as a strategic advisor and cross-functional liaison to deeply...Remote work
- ...A leading benefits technology company is seeking a Customer Success Manager to oversee 30+ commercial and enterprise accounts. You will foster... ...and excels in communication and problem-solving. This fully remote position offers a flexible work environment and comprehensive...Remote workFlexible hours
- ...Pandoblox, The Project Manager plays a central role in... ...IT Service Management (ITSM) engagements — including... ...working knowledge of ITIL/ITSM fundamentals — incident... ...relationships with customers and all stakeholders across... ...NOTE: This is a remote (work from home) position...Remote workFor contractorsWork experience placementSeasonal workWork from home
- ...primary point of contact for customers through the custom jewelry design... ...process. Balance customer success, project coordination, pricing support, and production management. Key Responsibilities:... ...of Fresh Prints, a fully remote 380-person company with most...Remote workFull time
- ...renewals are forecast accurately. Manage a book of 20-30 enterprise accounts and onboard new customers. Drive adoption from basic to... ...expect: 5+ years in Customer Success or account management at a SaaS... ...feedback across the team. Fully remote, competitive salary, private medical...Remote workLocal area
- ...BARNTOOLS is seeking an experienced Customer Success professional to own enterprise accounts and drive full post-sale lifecycle outcomes. You will lead deployments across large grower networks in the US and Canada, deliver training on BarnTalk hardware, app, and web portal...Remote work
- ...acting as a trusted advisor. Drive client success and ROI through systematic market and... ...opportunities, and mitigate churn. Gather customer feedback and collaborate cross-... ...over 260 employees across 13 countries, is remote-first, and serves 2600+ international clients...Remote work
$90k - $115k
...Lead the Customer Success team and Wildfire Response Specialists during active fires. Build 24... ...Key Responsibilities: Hire, coach, and manage the team, fostering ownership and care.... ...vision, 401(k), and flexible time off. Remote-first with work-from-home stipend and company...Remote workWork from homeFlexible hours- ...the support team to promptly resolve customer issues. Monitor performance,... ...and ensure all SLA times are met. Manage Tier 3 Slack channel and ensure proper... ...for businesses. The company operates remotely and focuses on customer success and support. #J-18808-LjbffrRemote work
- ...on performance and milestones Those who prefer advancement based on merit rather than tenure Prior experience in sales or customer-facing roles is helpful but not required. Compensation & Growth Compensation is performance-based pay tied to individual effort...Remote work
- ...Be the voice of the customer and their internal advocate, turning insights into actions... ...the primary point of contact in Customer Success, managing risk and retention. What You’ll do... ...freedom and autonomy. Flexible PTO, remote working opportunities, and Global...Remote workFlexible hours
- ...Ensure customers achieve desired outcomes and value from GLOBO's solutions. Provide... ...'s degree and 5+ years in customer success or account management. Excellent communication, project... ...matters most. The company fosters a remote-first culture emphasizing customer centricity...Remote workContract work
- ...UpGuard is redefining cyber risk management with AI-driven precision. The... ...daily. It offers a fully remote work environment with a strong... ...: Onboard and manage UpGuard customers to ensure effective use of... ...platform. Provide resources such as success plans, training, and regular...Remote work
- ...Act as the main point of contact for assigned customers, coordinating with subject matter experts to resolve complex issues. Build... ...and collaboration skills to solve problems and drive customer success. NIQ NIQ is the world's leading consumer intelligence company...Remote work
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