Customer Service Lead

Job Description

Job Description

Level Up USA is hiring a Client Service Representative in Cincinnati, OH. At Level Up USA, our customer acquisition campaigns allow our clients to grow and foster new partnerships in the greater Cincinnati area. As a Client Service Representative you will provide full customer account management and sales support regarding products and services, including explaining pricing and completing sales.

About Us:

Level Up USA is an established leader in Cincinnati, OH. Our knowledgeable team is well-versed in the extensive benefits that fiber optics offers Internet users in comparison to traditional connectivity solutions. By connecting local markets with innovative technology solutions we are working toward a faster and more advanced future.

Client Services Representative Responsibilities:

Our Client Services Representative will be required to acquire new customers, while introducing them to new / upgraded features as it relates to their existing telecommunications services. You will also be responsible for adding new program customers through customer service efforts.

Company Culture:

Our firm looks for committed individuals interested in working with us long-term. We offer promotions based on merit rather than seniority, giving every person the chance to use our fully trained team to achieve success. Those who prove themselves take on greater responsibility at their own pace.

Our leadership provides one-on-one mentorship sessions for trainees with a designated executive. This personalizes the training process and allows our brand ambassadors to build new skills and capitalize on their talents.

Requirements:

• Relevant field of study
• Excellent communication skills
• Customer Service Skills
• Collaborate in Team Environment
• Interested in career development in a client facing role
• MacOS proficiency

Submit your resumé today for consideration!

Level Up USA is an equal opportunity employer.

\nCompany Description

Level Up USA is a Cincinnati-based marketing, sales, and events company helping brands create unforgettable customer experiences and drive real growth.

We partner with leading brands and emerging innovators to deliver high-impact campaigns, develop future leaders, and create opportunities for ambitious professionals to grow.

Built on people, performance, and purpose, we're turning bold ideas into results, one connection at a time.

Company Description

Level Up USA is a Cincinnati-based marketing, sales, and events company helping brands create unforgettable customer experiences and drive real growth.\r\n\r\nWe partner with leading brands and emerging innovators to deliver high-impact campaigns, develop future leaders, and create opportunities for ambitious professionals to grow.\r\n\r\nBuilt on people, performance, and purpose, we're turning bold ideas into results, one connection at a time.