Remote 311 Customer Service Rep
cityofsomerville
Somerville, MA
- Remote job
The City of Somerville is seeking a 311 Customer Service Representative to handle incoming requests with courtesy, log information in CRM, and route issues to the proper city department. You will answer calls, assist residents and City employees, and support problem resolution in a fast-paced environment. Ideal candidates have a high school diploma, 1–3 years in customer service, and comfort with MS Office and CRM tools; bilingual abilities are a plus. #J-18808-Ljbffr cityofsomerville
Vacancy posted 4 days ago
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