Arboricultural Administrative Assistant

Job Description

Job Description

 

Blue Pine Works is hiring a part-time Arboricultural Administrative Assistant to support the clients, vendors, and team behind a growing professional arboriculture and environmental company. 

This is more than a receptionist position and it is not a “figure it out on your own” small-business role. 

We have spent significant time developing the structure, workflows, tools, and support behind this position. The person who joins us will be trained on the work they are responsible for, supported as they learn it, and given clear paths for escalating questions or situations that fall outside their role. 

The goal is not to have one person know everything. 

The goal is to have someone whose primary purpose is to help the people around our company stay supported, informed, and connected — and who knows when to handle something themselves and when to bring in the right person for help. 

What You’ll Do:

You will help support the day-to-day relationships and administrative work that keep Blue Pine Works operating well. 

That may include: 

• Communicating with clients by phone, email, text, and in person. 
• Helping new clients understand the next step in working with our company. 
• Coordinating appointments, information, follow-up, and routine administrative needs. 
• Developing and maintaining strong client relationships over time. 
• Communicating with vendors, service providers, and business partners. 
• Supporting the field team and management by keeping information organized and accessible. 
• Maintaining accurate records, documents, and administrative information. 
• Assisting with employee paperwork, training records, onboarding, purchasing, and other routine office functions. 
• Tracking open items and helping make sure appropriate follow-up happens. 
• Taking ownership of the recurring responsibilities assigned to the position. 

You will not be expected to make technical, financial, personnel, legal, or other specialized decisions outside your role.



 
When something falls outside the established process, your job is to recognize that and bring it to the appropriate person.



 
That is part of doing the job correctly.



 
How We Support You:



 
We do not believe management exists to hover over people or control every decision.



 
Management’s responsibility is to provide direction, education, support, and the resources needed for someone to succeed in their role.



 
You will have:



 

• Defined responsibilities and established processes to work from. 
• Training on company systems, workflows, and industry-specific information. 
• Clear guidance about what you are expected to handle independently. 
• Clear escalation paths when something requires additional authority or expertise. 
• Regular access to management for questions, coaching, and support. 
• Continuing education as your responsibilities develop. 
• Support from a small team that genuinely depends on one another. 

We expect people to become more capable and independent as they learn — but independence comes from training, experience, and good systems, not from being abandoned to solve unfamiliar problems alone.



 
What We’re Looking For:



 
We are looking for someone who is:



 

• Exceptionally organized and dependable. 
• Self-starting within clearly defined responsibilities. 
• Comfortable learning and using technology. 
• Able to communicate clearly and professionally with many different kinds of people. 
• Interested in building real relationships with clients and vendors. 
• Comfortable working with clients who may have an ongoing relationship with our company rather than a single transaction. 
• Able to take good notes, maintain accurate information, and notice when important details are missing. 
• Comfortable following established processes. 
• Willing to ask questions and escalate appropriately rather than guessing. 
• Able to follow through on responsibilities without constant reminders. 
• Interested in continuing education and developing new skills. 
• Team-oriented and interested in helping other people succeed. 

You do not need prior arboriculture or tree care experience.

We will teach the industry-specific information necessary for the position.

Administrative, customer-service, scheduling, records-management, service-business, or similar experience is helpful, but attitude, judgment, organization, communication, and willingness to learn matter just as much.

Growth Potential:

This position has substantial room to grow.

You will begin with a defined set of responsibilities and build competence within them. As your knowledge, confidence, and ability increase, there will be opportunities to take on greater responsibility and develop additional skills.

We do not expect someone to arrive ready to do everything.

We expect to help them develop.

If the position is performed well and the person in it helps strengthen client relationships, vendor coordination, administrative systems, and team support, the role can naturally expand with the company.

That may include the opportunity for the position to become full time.

We view that growth as something the person in the role helps create through good work, stronger systems, and increased capability — not simply because management keeps piling more tasks onto them.

Eligible full-time employees have access to Blue Pine Works’ full benefits package.

Why Blue Pine Works?:

Blue Pine Works is a tree care company, but that is only one part of what we are building.

Our work spans arboriculture, plant health care, tree risk assessment, consulting, forestry, training, workforce development, and long-term property stewardship.

We work with homeowners, landowners, municipalities, businesses, industry partners, and other professionals. Some relationships last for a single project. Others develop over years as we help people understand their trees, manage their property, solve difficult problems, and make better long-term decisions.

We are also actively building the company itself.

That means developing better systems, creating career paths, investing in training, improving how our industry serves people, and giving employees the opportunity to grow into larger roles as their abilities develop.

For someone who is not an arborist, that means you are not being hired simply to “work at a tree company.”

You are joining a small professional organization where administration, client relationships, education, operations, technical expertise, and field work all have to function together.

The administrative team is not separate from the mission. It is part of how we deliver it.

The person in this position will have a meaningful role in how clients experience Blue Pine Works, how effectively our team communicates, how relationships with vendors and partners develop, and how well the company functions as it grows.

Because we are a small company, good work is noticed. Ideas can actually influence how things are done. People have access to leadership. Training is personal. Growth does not require waiting for someone above you to leave.

We want to build a company where capable people can develop careers, not just hold jobs.

Our operating values are:

Integrity in Every Branch.
Service Before Self.
Excellence in All We Do.



 
What We Offer



 

• Dedicated training and onboarding. 
• Ongoing management support and coaching. 
• Continuing education and professional-development opportunities. 
• Defined responsibilities and escalation support. 
• Significant opportunity for growth and increased responsibility. 
• A small-company environment where your contribution matters. 
• The opportunity to help improve and shape the position as your experience grows. 
• A supportive team environment. 
• Potential progression to full-time employment as the role and company grow. 
• A full benefits package for eligible full-time employees. 

How to Apply



 
Apply with your current resume and cover letter. 



 
We are more interested in finding someone who is organized, dependable, capable, thoughtful, good with people, and interested in growing with the company than someone who already knows everything about our industry.



 
Blue Pine Works LLC is an equal opportunity employer.