ROI Medical Records Specialist - Local Travel

Overview The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests. This is an onsite position in Lafayette, LA with local travel. Candidate is required to work on-site at client sites throughout the New Orleans, LA area. Responsibilities Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls concerning various ROI issues. If necessary, respond to walk-in customers requesting medical records and log information provided by customer into ROI On-Line database. If necessary, respond and process requests from physician offices on a priority basis and fax information to the physician office. Log medical record requests into ROI On-Line database. Scan medical records into ROI On-Line database. Comply with site facility policies and regulations. At specified sites, be responsible for handling and recording cash payments for requests. Other duties as assigned. Qualifications Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician’s office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. MRO is an Equal Opportunity Employer. Pay Range USD $17.00 - $20.00 /Hr. #J-18808-Ljbffr